Housekeeping Coordinator (Saudi National)
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
17 days ago
Vacancies:
1 Vacancy
Job Summary
- To attend and handle all guest requests received for internal services as per the hotel standards and procedures.
- To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To respect the privacy of the guests and the confidentiality of the information.
- To report any guest comment or complaint.
- To set-up inventory and monitor supplies and other commodities upon guest requests.
- To update the above items availability in the PMS.
- To be aware of and to follow emergency and security procedures.
- To fulfill administrative tasks housekeeping office coordination and filing.
- To respect key handling procedures.
- To read and update logbooks.
- To update guest history in the PMS.
- To keep all equipment clean areas tidy and well maintained as per the Housekeeping Operations Manual.
- To carry out special projects according to given assignments.
- To attend a daily line up briefing with the Housekeeping team.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved.
- To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
- To carry out any other reasonable duties as assigned by the Assistant Housekeeping Manager and the Director of Housekeeping.
Qualifications :
- Saudi National
- A proven ability to manage multiple projects and deadlines.
- Previous housekeeping experience an asset
- Excellent communication both in Arabic & English.
- Strong interpersonal and problem solving abilities
- Organizational skills attention to detail & guest centric
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
