F&B Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Food & Beverage Supervisor is responsible for supervising daily operations of the restaurant bar or banquet areas to ensure excellent guest service and smooth operational flow. This role supports the Assistant Manager or Outlet Manager in training motivating and guiding the service team to consistently deliver Pullmans high service standards and brand experience.
Key Responsibilities
Supervise daily operations in assigned F&B outlet(s) to ensure quality service and guest satisfaction.
Assist in planning organizing and coordinating service activities during meal periods and events.
Monitor team performance and provide on-the-job training and guidance to ensure service excellence.
Handle guest inquiries feedback and complaints promptly and professionally.
Ensure compliance with hotel policies brand standards and hygiene/safety regulations.
Coordinate with the kitchen bar and stewarding teams to ensure smooth service flow.
Assist in scheduling team briefings and ensuring adequate manpower coverage.
Monitor inventory requisitions and proper handling of operating equipment.
Support management in implementing promotions upselling programs and special events.
Lead by example maintaining high personal standards of professionalism grooming and conduct.
Qualifications :
Qualifications
Diploma or Bachelors degree in Hospitality Management or related field.
Minimum 23 years of experience in F&B service with at least 1 year in a supervisory or team leader role within a 4- or 5-star hotel.
Strong leadership and communication skills with a hands-on approach.
Excellent guest service orientation and problem-solving abilities.
Good command of English (both spoken and written); additional languages are an advantage.
Thorough knowledge of restaurant operations service techniques and beverage handling.
Ability to work flexible hours including weekends and public holidays.
Proficiency in POS systems and basic computer skills (MS Office).
Energetic well-groomed and passionate about delivering memorable guest experiences.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Arabic Speaking
- Fund Management
- ERP
- Airlines
- Corrosion
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
