BUSINESS FUNCTION: Customer & Commercial
GRADE: ML1/SB1
SALARY: 34060 to 36575 per annum
LOCATION:York Leeds Manchester
ROLE TYPE: Hybrid
HOURS: 37 per week
People come to Northern for trains they canrely on and prices that make sense. Thats where our Revenue Management teamcomes in. Using data insight systems and stakeholder relationships to makesure were meeting revenue targets while giving customers great value andchoice.
As part of this team youll play a key rolein shaping how we price and sell Advance Purchase tickets finding the sweetspot between seats sold fares offered and revenue earned. Its a role whereanalysis meets impact helping Northern reach its passenger revenue targets andkeep our services sustainable for the future.
What youll be doing
Youll manage a portfolio of train services using our Revenue ManagementSystem (RMS) analysing data to make smart evidence-based decisions that drivegrowth. That means:
About you
Youresomeone who loves getting into the detail but you also see the biggerpicture. Youll bring:
Whats in it for you
At Northern we dont just value our people - we gothe extra mile to support them. Heres a taste of what you can look forward to:
Free Travel: Unlimitedfree travel for you your partner and your dependents on Northern up to 75% discount on other networks in the UK and Europe.
Generous Pension Scheme: We top upyour contributions by 1.5 times.
Enhanced Family Benefits: We offer 9months of full pay for maternity leave and 2 weeks for paternity leave.
Cycle to Work Scheme: Save up to42% on a bike and spread the cost.
Electric Car Scheme: Lease abrand new electric or plugin hybrid car.
Exclusive Discounts: Fromshopping to wellbeing Northern Perks has you covered.
Holiday Purchase Scheme: Buy up to 5extra days of annual leave.
Employee Assistance Programme: 24/7 support for family lifestyle and more.
Training and Career Development: We offer tailored training to our colleagues and opportunities to gainrecognised qualifications. Plus enhanced career pathways no matter what part ofthe business youre in.
Recognition: We know howimportant it is to show how much we appreciate our people. Thats why we haveour Northern Lights and Northern Sparks Awards recognising and celebratingbrilliance every day.
Why Northern
Were more than just a train operator. Were theheartbeat of the North - connecting communities creating opportunities anddriving sustainable growth. With 2500 trains running daily were on a missionto improve rail travel and enhance the customer experience while protecting theenvironment.
Back in 1825 the first passenger train set off inthe North of England after which rail quickly spread across the globe - andthis year were celebrating 200 years of the modern railway. As we look backon the historic events that led us here we also look towards the future as wemove into the era of Great British Rail. Join us at this pivotal moment in railhistory and play your part in our journey.
A place for everyone
The best journeys happen when everyone feelswelcome on Northern we dont just move people from A to B- were building a team where everyone feels they belong. Our talent team canmake reasonable adjustments to the process if thats something you need. Werealso a Level 2 Disability Confident employer so if you meet the minimumcriteria for the role well always offer an automate parts of our screening process toremove any unconscious bias and to make sure every application is treatedfairly.
All successful offers will be subject to a DBS check and a medicalassessment.
No matter your background experience or whetheryou call it a bap barm or cob theres a place for you here in the railway.
Required Experience:
IC
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