IT Software QA Advisor

Required:

• 8 plus years QA Experience
• Leadership experience (Leading Meetings Attend Project Meetings Track Prod Defects and Reviewing testing documents)
• Strong communications skills
• Strong Organizational skills
• Good SQL/Oracle skills
• Good Troubleshooting skills
• Basic Unix experience
• Manual Testing
• Preferred:
• Progress Language
• Quality Center/ALM
• SharePoint
• Smartsheet for Project Tracking

PRIMARY PURPOSE:

To design develop maintain test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate/define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Becomes familiar with all aspects of the application including reports parameters claims management intake services carrier/client interfaces and vendor/business partner interfaces.
• Assumes responsibility and develops expertise for a all areas of current Temp Housing claim systems financial systems and client/customer portals
• Defines and establishes quality assurance procedures standards metrics reporting and auditing.
• Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met.
• Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
• Assists with deployments of code base from QA / Test to production.
• Tests and verifies software; assists in testing projects for members of the programming staff.
• Prepares documentation for assigned projects and follows software release procedures.
• Assists in the professional growth of Quality Assurance Analyst I colleagues.
• Evaluates and implements pre-established standards and guidelines as they pertain to design and development of tests and test plans.
• Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
• Delivers and maintains the highest quality of customer services to our clients.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Performs other duties as assigned.
• Supports the organizations quality program(s).
• Travels as required.

SKILLS & KNOWLEDGE:

• Knowledge of client/server applications and claims management systems
• Excellent project management skills
• High level of self-motivation
• Excellent oral and written communication including presentation skills
• PC literate including Microsoft Office products
• Leadership skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work independently
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

EDUCATION & LICENSING:

Bachelors degree from an accredited college or university required. Information Systems or Computer Science major preferred.

EXPERIENCE:

Eight (8) years of information technology/computer science experience or equivalent combination of education and experience required including four (4) years of testing/quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements and development of business application tests required. Insurance industry experience preferred.

WORK ENVIRONMENT:

When applicable and appropriate consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding travel as required

Auditory/Visual: Hearing vision and talking