IN-DCS-Vendor Support Admin.

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

Processing vendor forms and fielding phone inquiries.

This position processes vendor forms for DCS suppliers (i.e. foster parents adoptive parents relatives contracted providers non-contracted providers day cares stores etc.) which allows them to be set-up to receive payment from DCS and to make any changes such as change in address banking etc.

This position also fields phone inquiries to DCS Payment Research Unit and Resource Unit for a variety of issues ranging from invoicing and payment issues to issues involving vendor form submission and processing.
Required/Desired Skills

Skill	Required /Desired	Amount	Candidate Experience
High School Diploma	Required	0
Strong oral and written communication skills	Required	1	Years
Efficient and accurate data entry experience.	Required	1	Years
Prior experience working in a call center.	Desired	0
Prior experience processing W9 and direct deposit forms	Desired	0
Customer Service experience.	Desired	0
Proficient with Microsoft Outlook.	Desired	0
Prior experience working in an accounting support role.	Desired	0
Prior experience working with classified or sensitive information.	Desired	0

Questions

No.	Question	Answer
Question1	Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement
Question2	Please list candidates email address.
Question4	This position is on-site Monday thru Friday 37.5 hours per week. Do you accept this requirement
Question5	Work schedule: Monday to Friday 8:00 AM to 4:NA PM but times are somewhat flexible. Do you accept this requirement
Question6	DCS positions require additional background screen checks in addition to a standard back ground check. You must also pass a fingerprint check Child Protective Services History check. Onboarding may take additional time. Do you accept this requirement
Question7	In State candidates only. Please list city/state where candidate currently resides.

Skill	Required /Desired	Amount	Candidate Experience
High School Diploma	Required	0
Strong oral and written communication skills	Required	1	Years
Efficient and accurate data entry experience.	Required	1	Years
Prior experience working in a call center.	Desired	0
Prior experience processing W9 and direct deposit forms	Desired	0
Customer Service experience.	Desired	0
Proficient with Microsoft Outlook.	Desired	0
Prior experience working in an accounting support role.	Desired	0
Prior experience working with classified or sensitive information.	Desired	0

Questions

No.	Question	Answer
Question1	Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement
Question2	Please list candidates email address.
Question4	This position is on-site Monday thru Friday 37.5 hours per week. Do you accept this requirement
Question5	Work schedule: Monday to Friday 8:00 AM to 4:NA PM but times are somewhat flexible. Do you accept this requirement
Question6	DCS positions require additional background screen checks in addition to a standard back ground check. You must also pass a fingerprint check Child Protective Services History check. Onboarding may take additional time. Do you accept this requirement
Question7	In State candidates only. Please list city/state where candidate currently resides.