ICT Support Technician

Lewisville, TX - USA

Monthly Salary: Not Disclosed

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use adopt and scale making our customers successful in a fully connected world

Job Title: ICT Support Technician

Location: Lewisville TX 75067

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

The purpose of the Technician role is to install and monitor cost efficient technical and maintenance activities in our Service Delivery environment that meet both our users requirements and their business needs.
Typical Interfaces Engineers Line Management Project Management Local Facility Management Organization ARP/ASP/3rd Party Providers Asset Management Tools & Resources Client Project Place (EPP) Client Collaboration (Client Coll) Client Doc (document management) Snitcher GORDON Microsoft Lync Front Office support phone & outlook Change and Capacity Manager (CCM tool read access) Request Tracker (RTT) Vendor agreements documents (support & licenses) SAM Web (used for search of HW) Visual collaboration tools (whiteboards notes e.g.; used for agile ways of working) Tools and processes for monitoring Behavioral Competences
Delivering result and meeting customer expectations
Applying expertise and technology
Following instructions and procedures
Adapting and responding to change

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the ...