Content Writing Generalist SME

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Designation: Content Writing Generalist (SME)

Business Vertical: IOA

Reporting Manager: Team Manager (TM)

Location: India

Typical Background: 3–5 years in HR domain Knowledge Management Communications or Process Excellence with strong editorial skills.

Role Purpose:
Author scalable policy-grounded HR content that is accurate inclusive & executable.

Core Responsibilities:

Design realistic HR journeys across all functions.
Write policy-aligned prompts/responses with clear prerequisites and actions.
Maintain reusable content libraries and editorial standards.
Partner with Experts & Raters to refine tone compliance and guardrails.

Must-Have Experience:

Proven SOP/KB authorship and ability to translate policy into steps.
Strong grasp of DEI language PII handling and regional terminology.
Effective collaboration with HR teams.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree Human Resources or equivalent combination of education training and or relevant work experience.
2–4 years in HR domain with experience reviewing HR content.
Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
Ability to work independently achieve deliverables within tight timeframes and work effectively in a diverse collaborative environment.
Strong focus on quality of work and attention to detail.
Excellent written verbal and presentation communication skills.
Exposure to core HR processes Working knowledge of HR and CMS systems
Familiarity with HR systems case tools and content platforms.
Open to work in 24 * 7 shifts & on call rotation
Strong fluency in English and analytical review skills.

PREFERRED QUALIFICATIONS:

Certification in HR Knowledge Management or Technical Writing.
Experience in authoring SOPs KB articles or HR process documentation with strong editorial standards.
Familiarity with DEI-compliant language and global HR terminology.

Designation: Content Writing Generalist (SME)Business Vertical: IOAReporting Manager: Team Manager (TM)Location: India Typical Background: 3–5 years in HR domain Knowledge Management Communications or Process Excellence with...