Remote Chat Agent
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Job Location:
Gadsden, AL - USA
Monthly Salary:
$ 28 - 30
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Join our team at Laka Group SRL as a Remote Chat Agent in the Machinery industry. As a key member of our customer service team you will be responsible for providing exceptional support to our clients through chat communication. This role offers a unique opportunity to work remotely and make a meaningful impact on our customers experience.
Responsibilities:
- Engage with customers through chat to address inquiries resolve issues and provide product information.
- Maintain a high level of professionalism and customer service at all times.
- Document customer interactions and follow up on any unresolved matters.
- Collaborate with team members to ensure consistent and accurate responses to customer inquiries.
- Stay up-to-date on product knowledge and industry trends to better assist customers.
Requirements:
- Excellent written communication skills with a strong command of the English language.
- Previous experience in customer service or a related field is preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using chat platforms and customer service software.
- Strong problem-solving skills and attention to detail.
Qualifications:
- High school diploma or equivalent.
- Proven track record of delivering exceptional customer service.
- Ability to work independently and as part of a team.
- Flexible schedule to accommodate varying shifts.
Benefits:
- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Work from the comfort of your own home.
- Join a dynamic and supportive team environment.
Required Skills:
Excellent written communication skills with a strong command of the English language. Previous experience in customer service or a related field is preferred. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using chat platforms and customer service software. Strong problem-solving skills and attention to detail.
Required Education:
High school diploma or equivalent. Proven track record of delivering exceptional customer service. Ability to work independently and as part of a team. Flexible schedule to accommodate varying shifts.
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
