Community Outreach & Engagement Coordinator (CHW I, II, III, IV)

Northwest Human Services, Inc.

Job Location:

Salem, OR - USA

Monthly Salary: $ 20 - 26

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Northwest Human Services is a non-profit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical dental psychiatry mental health and wraparound services for those in our community who need it most - uninsured individuals families the homeless and migrant workers.

Community Outreach & Engagement Coordinator (CHW I II III IV)

LOCATION: 1233 Edgewater St. NW Salem OR 97304

JOB STATUS: Full-time 8am - 5pm Monday - with rotating Saturdays

Northwest Human Services (NWHS) is seeking a dedicated Community Outreach & Engagement Coordinator to join our this key role youll serve as a vital link between patients care teams and community partnersimproving health outcomes promoting wellness and addressing social determinants of health (SDOH) through targeted outreach education and care coordination.

YOUR ROLE:

The Community Outreach & Engagement Coordinator plays a key role in promoting health equity and improving access to care. This position blends the responsibilities of a Community Health Worker with focused outreach education and care coordination to support patients and reduce barriers to wellness.

As part of a multidisciplinary team the coordinator helps address social determinants of health (SDOH) connects patients to vital services and empowers individuals to take charge of their care. The role involves organizing and participating in community outreach events health education efforts and internal programs that promote prevention and reduce disparities.

SPECIFIC DUTIES:

Social Determinants of Health (SDOH): Address the SDOH needs and barriers of our patients through a multidisciplinary team approach utilizing skills such as motivational interviewing problem-solving and critical thinking to provide patient-centered support and resources.
Assigned Patients/CCO Measurements: Supports APCM and CCO metric initiatives by conducting outreach to established patients addressing barriers to care and problem-solving to improve access and coordinate patient health and social services needs.
Assigned Patients/CCO Measurements: Supports APCM and CCO metric initiatives by conducting outreach to newly assigned patients providing education about NWHS and its services and addressing any barriers patients may face with the goal of increasing awareness promoting engagement and reducing the risk of care disruption
Empanelment Management: Monitors patient utilization and collaborates with the clinical team to identify patients with no visits low engagement or high healthcare utilization who may benefit from additional support. Works within scope and alongside internal and external partners to help prevent gaps in care and reduce unnecessary services.
Case Management: Participates in and collaborates with the multidisciplinary team on complex cases care coordination and effective communication between the patient provider and care team.

QUALIFICATIONS:

Minimum of one year of experience in a human service-related or healthcare environment (employment volunteer or lived experience) OR an associate/bachelors degree in public health behavioral science social services or a related field.
Experience working with or alongside medical care teams social service agencies or healthcare systems preferred.
Advancement timelines are determined by supervisor discretion based on performance.
Has a current Basic Life Support for Healthcare Providers (BLS) training certificate consistent with AHA Guidelines for CPR/ECC and covers breathing and cardiac emergencies - including CPR AED and obstructed airway - for adult child and infant patients.
Valid Oregon Drivers License

SUMMARY OF BENEFITS:Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

Healthcare insurance plans: Medical Dental Vision

Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 2% of employer contribution and up to 3% employer match
Flex Spending Account
PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
7 1/2 Paid Holidays a year 2 paid floating holidays for full-time positions
Continuing Education & Training Benefits
Employee Healthy Living Program Gym Membership & Smoking Cessation

TO APPLY:

To join our team please visit our websiteEmployment ()

For more information contact the HR/Recruiting Department at: 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check and a motor vehicle report.

Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Experience:

Junior IC