2026 Intern AI Content Management

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Opportunity

Our HR Knowledge Management team is tackling a fascinating challenge: how can we use AI to completely reimagine the way people find and understand information at work As an AI Knowledge Management Intern youll help us step into the future by crafting how HR support knowledge is developed and delivered. Youll prototype an AI assistant that acts as a content strategist and technical writer that audits rewrites and streamlines hundreds of employee-facing knowledge articles. You will then test them with employees to see what really works.

Collaborate hands-on with AI tools like Copilot ServiceNow and Adobe Acrobat partnering with knowledge management and HR experts to invent a reusable AI toolkit for adoption across HR teams transforming a labor-intensive process into a scalable intelligent solution and leaving a legacy of innovation and efficiency.

Discover the latest AI for knowledge management shaping how employees access information and gaining hands-on experience with advanced generative AI tools in a dynamic setting.

What Youll Do

• Explore and test generative AI tools (such as MS Copilot ServiceNow Adobe Acrobat) for automating segments of HR content management workflows.
• Develop and test prompts or workflows for:
• Content audits and readability analysis
• Article rewriting and summarization
• Tagging classification and metadata generation
• Feedback analysis and content improvement suggestions
• Conduct user testing or employee feedback sessions to compare AI-generated vs. human-authored articles.
• Evaluate results and detail key insights risks and opportunities.
• Develop a reusable toolkit for AI for KM and provide recommendations for scaling these methods within HR.

What You Need to Succeed

• Currently enrolled full time and pursuing a graduate or PhD degree or equivalent experience in Information Science Knowledge Management Human-Computer Interaction (HCI) Technical Communication Data Science Information Systems Cognitive Science Library Science or English; with an encouraged graduation date of December 2026 June 2027
• Ability to participate in a full-time internship between May-September
• Strong written communication and analytical skills.
• Curiosity about AI tools and their applications in content creation writing or automation such as: CoPilot ChatGPT and Cursor
• Exposure to Knowledge Management tools such as: SharePoint or ServiceNow
• Experience with data organization documentation or writing (e.g. blogs research papers technical content).
• Comfortable learning new tools and experimenting independently.
• Interest in human-centered development HR or knowledge management.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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