Customer Reliability Engineer OR Technical Specialist
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Job Location:
Artesia, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
DOE: This position title could also be a Technical Specialist.
Relocation is available if needed.
The Customer Reliability Engineer/Technical Specialist works on-site at a customer facility participating in activities with the customer to comply with the partnership agreement. The Engineer makes independent seal and equipment evaluations selections and recommends with oversight from the account manager and/or regional engineer. Also they may lead one or more customer reliability personnel at a customer facility.
Qualifications :
- Bachelors degree in Mechanical Engineering required for Customer Reliability Engineer title.
- Bachelors degree in Mechanical Engineering preferred for Technical Specialist title.
- Minimum 3 years experience with mechanical seals rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
- Knowledge of labor reporting work order variances QAD MFG-PRO SAP or equivalent
- Previous participation in continuous improvement activities including but not limited to Kaizen SMED and Lean activities or equivalent.
- Strong knowledge of personal computers MS Office and machining practices. CNC Programming a plus.
- Moderate level of understanding of the financial aspects of a manufacturing operation.
- Capable of handling multiple priorities simultaneously in a high-stress environment.
- Effective training leadership facilitation influencing negotiating and interpersonal skills.
- Effective written and verbal business communications
- Ability to complete tasks in a timely and efficient manner.
- Ability to work flexible hours including weekends as needed to meet business demands.
- Experience working in a diverse environment with a global company is a plus.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more
