Department: Auxiliary Services and Operations
Classification: Admin Office Specialist 3
Job Category:Classified Staff
Job Type:Full-Time
Work Schedule:Full-time (1.0 FTE 40 hrs/wk)
Location: Fairfax VA
Workplace Type:On Site Required
Sponsorship Eligibility:Not eligible for visa sponsorship
Pay Band:03
Salary:Salary commensurate with education and experience
Criminal Background Check:Yes
About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students faculty staff and the community. ABS is the universitys overall strategic plan by providing quality goods innovative services and strategic business partnerships that improve value increase student success and enhance the universitys financial condition. |
About the Position: The primary purpose of the Card Access Coordinator is to develop and maintain card access for electronic door and lock hardware systems for the university community within ABS. These duties include but are not limited to maintaining the Card Access Security Office (CASO) email request system responding to those emails as appropriate updating and maintaining the card access computer database working collaboratively with ABS and university colleagues training peers and colleagues as needed and data entry and coding of all access requests. |
Responsibilities: Maintains Records and Manages the Access Control System: - Enters and maintains accurate data and records and manages the card access database. Responsible for coordinating the implementation of the GMU access control system for all departments on all US campuses. Processes all access control requests in a timely and accurate manner. Adds deletes codes and updates access control cards for ABS Tech team management as requested.
- Reviews and maintains a working knowledge of all department policies as well as laws and university policies pertaining to all relevant access control best practices. Follows Standard Operating Procedures and other department university and state policies.
Provides First-Line Support and Troubleshooting for Access Control Related Issues: - Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy customer service and maintaining security. Troubleshoots access control problems from the workstation and repairs if possible. Assists in setting special access for holidays and time zones on card readers. Demonstrates competency and familiarity of different card readers throughout all Masons US campuses.
Handles Customer Service Issues and Manages Requests and Inquiries for Access Control Services: - Provides reports or other access control details as needed for customers. Assists in consulting with various departments of the university on access issues. Greets walk-in customers and manages reception area answers phone and email inquiries (to include CASO work request email account) and provides excellent customer service in a professional and friendly manner.
Plans Schedules and Prioritizes Tasks and Assignments: - Plans schedules and prioritizes projects and assignments in consultation with the Access Control Technician and IT Specialist Physical Security IT Manager or designee. Effectively communicates status of assignments to appropriate personnel working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities. Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Serves as Move Coordinator Representative for Large Building Moves and Performs Other Duties: - Coordinates with other campus departments and contractors to schedule and facilitate moves and attends to their various access control requests. Responds to and performs other related duties as assigned by the supervisor.
|
Required Qualifications: - High school diploma or equivalent;
- Experience in all phases of electronic access control;
- Experience with Electronic Access Control software;
- Familiarity with technical door and card access systems;
- Excellent public relations/customer service skills;
- Ability to diagnose technical access issues;
- Ability to focus on and prioritize multiple tasks maintaining attention to detail; and
- Ability to set card access levels and manage a computer database.
|
Preferred Qualifications: - Bachelors degree in a related field;
- Extensive experience in all phases of electronic access control; and
- Experience with AccessIT RS2 or Lenel card access systems preferred.
|
Instructions to Applicants: For full consideration applicants must apply for theCard Access Coordinator at and submit the online application to include three professional references with contact information and provide a cover letter and resume for review. |
Posting Open Date: October 27 2025 For Full Consideration Apply by: November 28 2025 Open Until Filled: Yes |
Required Experience:
IC
Department: Auxiliary Services and OperationsClassification: Admin Office Specialist 3Job Category:Classified StaffJob Type:Full-TimeWork Schedule:Full-time (1.0 FTE 40 hrs/wk)Location: Fairfax VAWorkplace Type:On Site RequiredSponsorship Eligibility:Not eligible for visa sponsorshipPay Band:03Salar...
Department: Auxiliary Services and Operations
Classification: Admin Office Specialist 3
Job Category:Classified Staff
Job Type:Full-Time
Work Schedule:Full-time (1.0 FTE 40 hrs/wk)
Location: Fairfax VA
Workplace Type:On Site Required
Sponsorship Eligibility:Not eligible for visa sponsorship
Pay Band:03
Salary:Salary commensurate with education and experience
Criminal Background Check:Yes
About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students faculty staff and the community. ABS is the universitys overall strategic plan by providing quality goods innovative services and strategic business partnerships that improve value increase student success and enhance the universitys financial condition. |
About the Position: The primary purpose of the Card Access Coordinator is to develop and maintain card access for electronic door and lock hardware systems for the university community within ABS. These duties include but are not limited to maintaining the Card Access Security Office (CASO) email request system responding to those emails as appropriate updating and maintaining the card access computer database working collaboratively with ABS and university colleagues training peers and colleagues as needed and data entry and coding of all access requests. |
Responsibilities: Maintains Records and Manages the Access Control System: - Enters and maintains accurate data and records and manages the card access database. Responsible for coordinating the implementation of the GMU access control system for all departments on all US campuses. Processes all access control requests in a timely and accurate manner. Adds deletes codes and updates access control cards for ABS Tech team management as requested.
- Reviews and maintains a working knowledge of all department policies as well as laws and university policies pertaining to all relevant access control best practices. Follows Standard Operating Procedures and other department university and state policies.
Provides First-Line Support and Troubleshooting for Access Control Related Issues: - Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy customer service and maintaining security. Troubleshoots access control problems from the workstation and repairs if possible. Assists in setting special access for holidays and time zones on card readers. Demonstrates competency and familiarity of different card readers throughout all Masons US campuses.
Handles Customer Service Issues and Manages Requests and Inquiries for Access Control Services: - Provides reports or other access control details as needed for customers. Assists in consulting with various departments of the university on access issues. Greets walk-in customers and manages reception area answers phone and email inquiries (to include CASO work request email account) and provides excellent customer service in a professional and friendly manner.
Plans Schedules and Prioritizes Tasks and Assignments: - Plans schedules and prioritizes projects and assignments in consultation with the Access Control Technician and IT Specialist Physical Security IT Manager or designee. Effectively communicates status of assignments to appropriate personnel working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities. Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Serves as Move Coordinator Representative for Large Building Moves and Performs Other Duties: - Coordinates with other campus departments and contractors to schedule and facilitate moves and attends to their various access control requests. Responds to and performs other related duties as assigned by the supervisor.
|
Required Qualifications: - High school diploma or equivalent;
- Experience in all phases of electronic access control;
- Experience with Electronic Access Control software;
- Familiarity with technical door and card access systems;
- Excellent public relations/customer service skills;
- Ability to diagnose technical access issues;
- Ability to focus on and prioritize multiple tasks maintaining attention to detail; and
- Ability to set card access levels and manage a computer database.
|
Preferred Qualifications: - Bachelors degree in a related field;
- Extensive experience in all phases of electronic access control; and
- Experience with AccessIT RS2 or Lenel card access systems preferred.
|
Instructions to Applicants: For full consideration applicants must apply for theCard Access Coordinator at and submit the online application to include three professional references with contact information and provide a cover letter and resume for review. |
Posting Open Date: October 27 2025 For Full Consideration Apply by: November 28 2025 Open Until Filled: Yes |
Required Experience:
IC
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Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
