Associate Director for Operations & Technology
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Job Location:
Greensboro, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Associate Director for Admissions Operations and Technology will provide strategic leadership operational oversight and technical expertise to support the Office of Undergraduate Admissions at UNC Greensboro. This position will report to the Director of Undergraduate Admissions and serve as the primary administrator of the admissions CRM (Technolutions Slate) overseeing system configuration data management and technical operations to enhance the prospective student experience improve business processes and optimize operational efficiency. The Associate Director will collaborate closely with campus partners including Information Technology Services Enrollment Management and Institutional Research to ensure seamless integration of data and alignment with university goals. The position will be responsible for supervising 2 full-time staff members and managing technology needs for the Office of Undergraduate Admissions. The position controls the back-end aspects of the application process and is also responsible for database administration and web development. The position will serve as the System Administrator and Project Manager for Slate ( CRM ) and Banner. The Associate Director will additionally provide training to the Admissions staff and other campus users as well as provide technology support at all undergraduate admissions recruitment events.
Minimum Qualifications
Bachelors degree in information systems computer science higher education administration or a related field. Minimum of 3 years of experience managing CRM systems preferably Technolutions Slate in a higher education admissions or enrollment management environment. Strong technical skills including experience with system configuration data integrations SQL APIs and reporting tools. Demonstrated ability to analyze business processes design solutions and implement system automations. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills with the ability to bridge technical and non-technical stakeholders. Knowledge of data security compliance regulations ( FERPA GDPR ) and data governance best practices. Technical expertise in Banner Student Information System.
Preferred Qualifications
Masters degree in information systems higher education administration or a related field. Technolutions Slate certification or training. Experience with Banner SIS and Perceptive Content Document Management System. Familiarity with project management methodologies Experience developing predictive models and data visualizations to support enrollment strategies. Supervisory experience.
Work Environment
Inside - c Outside - r
The Associate Director for Admissions Operations and Technology will provide strategic leadership operational oversight and technical expertise to support the Office of Undergraduate Admissions at UNC Greensboro. This position will report to the Director of Undergraduate Admissions and serve as the primary administrator of the admissions CRM (Technolutions Slate) overseeing system configuration data management and technical operations to enhance the prospective student experience improve business processes and optimize operational efficiency. The Associate Director will collaborate closely with campus partners including Information Technology Services Enrollment Management and Institutional Research to ensure seamless integration of data and alignment with university goals. The position will be responsible for supervising 2 full-time staff members and managing technology needs for the Office of Undergraduate Admissions. The position controls the back-end aspects of the application process and is also responsible for database administration and web development. The position will serve as the System Administrator and Project Manager for Slate ( CRM ) and Banner. The Associate Director will additionally provide training to the Admissions staff and other campus users as well as provide technology support at all undergraduate admissions recruitment events.
Minimum Qualifications
Bachelors degree in information systems computer science higher education administration or a related field. Minimum of 3 years of experience managing CRM systems preferably Technolutions Slate in a higher education admissions or enrollment management environment. Strong technical skills including experience with system configuration data integrations SQL APIs and reporting tools. Demonstrated ability to analyze business processes design solutions and implement system automations. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills with the ability to bridge technical and non-technical stakeholders. Knowledge of data security compliance regulations ( FERPA GDPR ) and data governance best practices. Technical expertise in Banner Student Information System.
Preferred Qualifications
Masters degree in information systems higher education administration or a related field. Technolutions Slate certification or training. Experience with Banner SIS and Perceptive Content Document Management System. Familiarity with project management methodologies Experience developing predictive models and data visualizations to support enrollment strategies. Supervisory experience.
Work Environment
Inside - c Outside - r
Required Experience:
Director
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Learn about UNC Greensboro’s award-winning academic degree programs, student life, hands-on research opportunities for freshman and upperclassmen, and the city of Greensboro.
