Administrative Services Assistant

Job ID: 65028

Position: Administrative Services Assistant

Department: TN DOT

Location: 7345 Region Lane Knoxville Tennessee 37914-0000

Duration: 06 Months

Qualifications Education and Experience: Graduation from an accredited college or university with a bachelors degree and experience equivalent to two years of professional full-time staff work.

Substitution of Education for Experience: Additional graduate coursework from an accredited college or university in public or business administration or other acceptable field may be substituted for the required experience on a year-for-year basis to a maximum of two years.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub-professional experience paraprofessional or professional experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Overview: Under general supervision is responsible for professional staff work of average difficulty in relieving an executive of administrative detail; and performs related work as required. An employee in this class performs a variety of general and special assignments in relieving an executive of administrative detail. This role is ideal for a strategic thinker an organized multitasker who can anticipate needs before they arise and is trusted to operate with independence discretion excellence and a high degree of professionalism.

Responsibilities

• Create time by managing calendars and keeping schedules focused and on target.
• Performs a variety of general staff administrative duties to support program operations.
• Drive clarity by aligning communications and logistics so every detail is on point.
• Tracking follow-ups maintaining pace and pushing priorities forward.
• Consults with director to determine costs time resources and/or materials needed to complete an initiative.
• Monitors orders employee time and inventory of supplies.
• Assists in special assignments.
• Entering data into electronic databases to ensure accurate processing and record keeping.
• Using electronic office productivity software (MS Word Excel) to perform daily tasks.
• Pulling relevant information from electronic databases
• Maintaining account entries in electronic databases to ensure accurate record keeping
• May be responsible for making travel arrangements and ordering office supplies as needed

Competencies (KSAs) Competencies

• Resourcefulness
• Customer Focus
• Organizational Savvy
• Instills Trust
• Drives Engagement

Knowledge

• Clerical
• Communications and Media
• Customer and Personal Service
• Computer Software

Skills

• Active Learning and Listening
• Learning Strategies
• Mathematics
• Monitoring
• Judgment and Decision Making
• Typing
• Keyboarding
• Telecommunications
• Customer Service

Abilities

• Mathematical Reasoning
• Written Comprehension
• Speech Clarity
• Speech Recognition

Standards

• A valid drivers license is required for this position.