TechOps-DE-CloudOpsAMS-GWPolicy-Manager

The opportunity

• Guidewire Claim Centre Portal Support manager with minimum experience level of 9 years.

Your key responsibilities

• Guidewire Portal Support and Maintenance Manager (9 years) who has the prior experience to manage support projects.
• Supporting applications including technology stack Java Spring boot Hibernate Angular and AWS.
• Must be flexible to work in shifts (Rotational Shift India Shift US Shift) and On Call Support on a roster-ed rotational basis.
• Design build and support the Business Objects environment and services
• Experience using BO Client tools such as IDT UDT & Web Intelligence
• Be responsible for Business Objects reports and universe architecture and design
• Able to troubleshoot Business Objects report performance issues and raise SAP cases where needed
• Advanced knowledge of AIX
• Can troubleshoot basic configuration/script & integrations issues
• Can work independently and collaboratively with customers and delivery teams on implementations and remote services.
• Exhibits punctual and attentive attendance at all project meetings including: requirements review and validation sessions SCRUM ceremonies.
• Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off.
• Good understanding of ITIL v3/v4 processes.
• Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative.
• Experience in maintenance and support maintenance configuration testing integration and deployment.
• Manages the middleware applications which has various interfaces including Guidwire system.
• Design modifies and implements changes to the existing applications built in Java Spring boot & Hibernate.

Skills and attributes for success

• Deep understanding of Java Angular & hibernate implementation architecture and components.
• Must have experience in Java Angular Hibernate Spring boot and AWS
• Well versed in development streams -
• Working knowledge of Core Java J2EE XML Web Services (SOAP/REST) ANT
• Strong in SQL Spring Hibernate Castor any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
• Real time knowledge and experience on enterprise system integration preferably from Insurance domain background.
• Experience in Insurance domain preferably in Property & Casualty.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Excellent leadership skills
• Prior Client facing experience
• Experience with tools like Service-now JIRA soap-ui eclipse IDE SVN Jenkins.
• Understand service management and change management activities along with SLAa and estimator tools.
• Should have worked on incident management and problem management.

To qualify for the role you must have

• Java Spring Boot Hibernate
• Proficiency with Development Tools
• Core Java J2EE XML Web Services (SOAP/REST) ANT
• SQL Spring Hibernate Castor any Enterprise Messaging System
• Tomcat and or Web sphere/WebLogic.

Certification:

• ITIL certification (Good to have) ONE CFA AWS

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.