Director of Revenue Operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Director of Revenue Operations is a strategic and operational leader responsible for architecting a unified data-driven go-to-market (GTM) engine that drives predictable efficient and scalable revenue growth.
This role aligns Sales Marketing and Customer Success around shared metrics optimized processes and best-in-class systems to unlock commercial performance and enhance the full customer lifecycle from lead generation to renewal and expansion.
Your responsibilities will include:
Strategic Planning & Execution
- Develop and execute a comprehensive revenue operations strategy aligned with company growth margin and retention goals.
- Design and implement scalable cross-functional GTM processes that enable predictable pipeline generation conversion and retention.
- Establish forecasting and planning frameworks that deliver accuracy and visibility across new business expansion and renewals.
- Partner with executive leadership to shape GTM design territory strategy and commercial efficiency initiatives (CAC payback Magic Number LTV/CAC).
Data Insights & Analytics
- Build a unified revenue intelligence infrastructure that serves as the single source of truth for GTM data.
- Design dashboards and analytics that translate data into actionable insights on pipeline velocity funnel health and growth levers.
- Leverage AI and automation to improve forecast accuracy lead scoring and revenue attribution.
- Ensure data governance integrity and accessibility across all systems.
Systems & Technology
- Own the revenue technology stack (CRM marketing automation sales engagement CS platforms BI tools).
- Evaluate implement and optimize systems to improve seller productivity and GTM alignment.
- Manage integrations between marketing sales and CS systems to deliver a seamless flow of data across the customer journey.
- Drive adoption of tools and ensure technology delivers measurable ROI in terms of efficiency and conversion lift.
Leadership & Organizational Enablement
- Build mentor and scale a high-performing Revenue Operations team
- Act as a change leader embedding a culture of data-driven decision-making and continuous improvement.
- Partner with GTM and Finance leaders to translate strategy into operational execution and measurable outcomes
Process Optimization & Commercial Efficiency
- Own and continuously improve the lead-to-cash and customer lifecycle processes.
- With the collaboration of other GTM leaders optimize territory design quota setting incentive structures and sales capacity planning to drive equitable and efficient performance.
- Identify friction points and deploy automation to streamline workflows and reduce cycle times.
- Ensure operational alignment that maximizes ARR growth gross retention and expansion efficiency.
Cross-Functional Partnership
- Align Marketing Sales Customer Success and Finance around shared goals definitions and performance metrics.
- Partner with Product and Finance to inform pricing packaging and renewals strategies through data insights.
- Serve as the connective tissue of the GTM organization: translating strategy into execution and ensuring continuous feedback loops across teams.
What were looking for:
- 710 years of experience in Revenue Sales or GTM Operations roles; 3 years in leadership.
- Proven experience scaling operations within a high-growth SaaS or B2B technology environment.
- Deep expertise with CRM platforms (Salesforce HubSpot or equivalent) and GTM automation tools.
- Strong analytical skills and proficiency in data visualization and BI tools (e.g. Looker Tableau Power BI).
- Demonstrated success driving improvements in forecast accuracy pipeline velocity and sales efficiency.
- Bachelors degree in Business Finance or a related field.
- MBA or advanced degree. (an asset)
- Hands-on experience managing complex revenue technology ecosystems. (an asset)
- Understanding of revenue recognition principles financial modeling and strategic planning. (an asset)
What we offer:
- Join an early-stage well-financed company
- Advance Novistos purpose of contributing to the sustainability of the economy environment and society by empowering companies to make better decisions and disclosures through our ESG data management software
- Contribute your knowledge and insights to increase awareness and knowledge of sustainability
- Generous health benefits
- Flexible schedules
- 4 weeks of vacation
- Stock option plan
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Novisto's sustainability management software empowers global enterprises to create value from their ESG strategy, data, and reporting.
