Veterinary Client Service Representative
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Job Location:
Monthly Salary:
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
Description
Position at The Animal Emergency and Referral Center of York
Veterinary Client Service Representative
Full-Time
York PA
Animal Emergency and Referral Center of York is looking for aVeterinary Client Service Representative to join our team as part of the Thrive Pet Healthcare community.
At the Animal Emergency and Referral Center of York a Thrive Pet Healthcare partner you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
About You
As a Veterinary Client Service Representative youll play an important role in pets lives by providing comprehensive care throughout their journey.
Experience & Skills Requirements:
- At least 1 year of Client Service Representative experience required
- Veterinary Client Service Representative experience strongly preferred
- Must have ability to work nights/weekends
- Must have exceptional interpersonal skills
- High School Diploma or equivalent required
Role Responsibilities:
- Support veterinarians and technicians to ensure quality veterinary care advocate for pets and educate clients.
- With each hospital function assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
- Assist in maintaining relevant comprehensive medical records with the support of practice systems.
- Obtain payment from clients and ensure accounts are balanced.
- Ensure the lobby is clean and welcoming for clients and patients alike
- Be willing to guide mentor and support fellow team members.
About the Hospital
We are the Animal Referral & Emergency Center providing specialized services to meet the needs of our community. Since opening in 2007 weve expanded to offer specialty surgery alongside comprehensive emergency services. Initially founded as the Animal Emergency Clinic of York in 1991 and purchased by Monroe Veterinary Emergency Group in 2005 our hospital has continuously evolved to meet the growing demand for high-quality care. As of 2024 we are open 7 days a week from 10 am until 10 pm to ensure your pets receive the best care whenever they need it.
We are open 7 days a week 10am - 10pm
Serving York City Leaders Heights Dallastown Red Lion Wrightsville and Dover
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and a connected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and our locally rooted nationally connected hospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apprentice
- Bricklayer
- Airport
- Jni
- Airlines
About Company
Thrive Pet Healthcare is a nationwide network of veterinary clinics, including emergency vets, urgent care vets, primary care vets, and specialty vets.
