Job Summary
Provides administrative oversight for coordination and execution of multiple and simultaneous projects using collaborative cross functional teams. Develops deploys educates on SOP and leads process improvement projects and huddle boards. Ensures training and licensure/certification compliance staff evaluation completion and monthly reporting submittals. Ensures quality services for both internal and external customers consistent with organizations visions and values. Maintains stakeholders apprised on progress and gaps through the use of multiple communication venues such as in-person presentation video recorded messages or management/staff written communication.
Minimum Job Requirements
- Bachelors Degree in Business Healthcare or related fieldrequired within one year of hire.
- Active and valid State of Florida drivers license with an approved driving record pursuant to our policy and maintained throughout employment
- 3 years in an administrative healthcare environment
- 2 years in a healthcare environment
- Intermediate level in Microsoft Word Excel PowerPoint Share Point and Outlook
Knowledge Skills and Abilities
- 3 years using Lean methodologies and tools highly preferred.
- Prior experience with development submission and /or post award management of grants preferred.
- Ability to publically present information to staff using selling and persuasion skills.
- Ability to learn and step into any role to support i.e. dispatch badge shuttle limited patrol etc.
- Ability to speak Spanish highly preferred in support of patient needs.
- Excellent oral/written communication interpersonal and organizational skills.
- Able to deliver engaging informative and well-organized presentations.
- Able to adapt and react calmly under stressful situations.
- Able to handle multiple assignments set priorities and meet deadlines.
- Able to work in a team environment.
- Able to work independently and flexibly with minimal supervision.
- Ability to represent department/function in a professional courteous and efficient manner.
- Ability to follow complex written or verbal instruction to solve problems.
- Able to maintain confidentiality of sensitive information.
Job Specific Duties
- Leads cross functional project teams through phases & resources and produces documentation necessary to plan define and implement the assigned projects. F: Daily/ T: 3 hours R: Individual
- Ensures day-to-day functions of departments are operated efficiently and effective office processes are established maintained and regularly reviewed. F: Daily/ T: 2 hours R: Individual
- Partners with key stakeholders to optimize and successfully execute departments activities. F: Daily/ T: 1 hour R: Individual
- Facilitates the planning organization and activities of the departments processes to ensure efficient and effective work flow/coordination. F: Daily/ T: 1 hour R: Individual
- Gathers data for general information purposes and/or special reports and contacts employees departments agencies and individuals for additional documentation as necessary. F: Daily/ T: 30 minutes R: Individual
- Performs research and analysis (reports and data) for related projects and specific issues. F: Daily/ T: 30 minutes R: Individual
- Responsible for drafting letters reports project plans presentations memoranda for committee meetings etc. Provides administrative support. F: Daily/ T: 1 hour R: Individual
- Ensures compliance of staff completion of required licensures certifications and education. Follows up proactively to ensure 100% compliance. F: Monthly/ T: 3 hours R: Shared
- Ensures the following metrics are meeting expectations: Overall & 1st year T/O interdepartmental customer service survey employee engagement scores etc. F: Weekly/ T: 1 hour R: Shared
- Communicates process improvements using selling and persuasion techniques via multiple means i.e. Management Forum MOR committee meetings video recording/conferencing newsletters etc. F: Monthly/ T: 2 hours R: Shared
Required Experience:
Senior IC
Job SummaryProvides administrative oversight for coordination and execution of multiple and simultaneous projects using collaborative cross functional teams. Develops deploys educates on SOP and leads process improvement projects and huddle boards. Ensures training and licensure/certification compli...
Job Summary
Provides administrative oversight for coordination and execution of multiple and simultaneous projects using collaborative cross functional teams. Develops deploys educates on SOP and leads process improvement projects and huddle boards. Ensures training and licensure/certification compliance staff evaluation completion and monthly reporting submittals. Ensures quality services for both internal and external customers consistent with organizations visions and values. Maintains stakeholders apprised on progress and gaps through the use of multiple communication venues such as in-person presentation video recorded messages or management/staff written communication.
Minimum Job Requirements
- Bachelors Degree in Business Healthcare or related fieldrequired within one year of hire.
- Active and valid State of Florida drivers license with an approved driving record pursuant to our policy and maintained throughout employment
- 3 years in an administrative healthcare environment
- 2 years in a healthcare environment
- Intermediate level in Microsoft Word Excel PowerPoint Share Point and Outlook
Knowledge Skills and Abilities
- 3 years using Lean methodologies and tools highly preferred.
- Prior experience with development submission and /or post award management of grants preferred.
- Ability to publically present information to staff using selling and persuasion skills.
- Ability to learn and step into any role to support i.e. dispatch badge shuttle limited patrol etc.
- Ability to speak Spanish highly preferred in support of patient needs.
- Excellent oral/written communication interpersonal and organizational skills.
- Able to deliver engaging informative and well-organized presentations.
- Able to adapt and react calmly under stressful situations.
- Able to handle multiple assignments set priorities and meet deadlines.
- Able to work in a team environment.
- Able to work independently and flexibly with minimal supervision.
- Ability to represent department/function in a professional courteous and efficient manner.
- Ability to follow complex written or verbal instruction to solve problems.
- Able to maintain confidentiality of sensitive information.
Job Specific Duties
- Leads cross functional project teams through phases & resources and produces documentation necessary to plan define and implement the assigned projects. F: Daily/ T: 3 hours R: Individual
- Ensures day-to-day functions of departments are operated efficiently and effective office processes are established maintained and regularly reviewed. F: Daily/ T: 2 hours R: Individual
- Partners with key stakeholders to optimize and successfully execute departments activities. F: Daily/ T: 1 hour R: Individual
- Facilitates the planning organization and activities of the departments processes to ensure efficient and effective work flow/coordination. F: Daily/ T: 1 hour R: Individual
- Gathers data for general information purposes and/or special reports and contacts employees departments agencies and individuals for additional documentation as necessary. F: Daily/ T: 30 minutes R: Individual
- Performs research and analysis (reports and data) for related projects and specific issues. F: Daily/ T: 30 minutes R: Individual
- Responsible for drafting letters reports project plans presentations memoranda for committee meetings etc. Provides administrative support. F: Daily/ T: 1 hour R: Individual
- Ensures compliance of staff completion of required licensures certifications and education. Follows up proactively to ensure 100% compliance. F: Monthly/ T: 3 hours R: Shared
- Ensures the following metrics are meeting expectations: Overall & 1st year T/O interdepartmental customer service survey employee engagement scores etc. F: Weekly/ T: 1 hour R: Shared
- Communicates process improvements using selling and persuasion techniques via multiple means i.e. Management Forum MOR committee meetings video recording/conferencing newsletters etc. F: Monthly/ T: 2 hours R: Shared
Required Experience:
Senior IC
View more
View less