Are you passionate about hospitality and creating exceptional guest experiences We are looking for a friendly proactive and guest-focused Guest Relations Agent to join our team and become the face of our property.
Key Responsibilities:
- Greet and welcome guests in a warm professional manner
- Assist with check-in and check-out procedures
- Handle guest inquiries complaints and requests promptly and effectively
- Coordinate special requests and ensure VIP guests receive outstanding service
- Collaborate with front office and other departments to ensure seamless service
- Provide accurate information about hotel facilities and local attractions
- Contribute to maintaining high guest satisfaction scores
Qualifications :
Requirements:
- Proficiency in English (additional languages are a plus)
- Strong communication and interpersonal skills
- Problem-solving attitude with a guest-first approach
- Ability to multitask and stay organized in a fast-paced environmen
Additional Information :
Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team das Hotel oder den Arbeitsplatz so vor dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es vielfältige Talente anzuziehen zu rekrutieren und zu fördern.
Remote Work :
No
Employment Type :
Full-time
Are you passionate about hospitality and creating exceptional guest experiences We are looking for a friendly proactive and guest-focused Guest Relations Agent to join our team and become the face of our property. Key Responsibilities:Greet and welcome guests in a warm professional mannerAssist with...
Are you passionate about hospitality and creating exceptional guest experiences We are looking for a friendly proactive and guest-focused Guest Relations Agent to join our team and become the face of our property.
Key Responsibilities:
- Greet and welcome guests in a warm professional manner
- Assist with check-in and check-out procedures
- Handle guest inquiries complaints and requests promptly and effectively
- Coordinate special requests and ensure VIP guests receive outstanding service
- Collaborate with front office and other departments to ensure seamless service
- Provide accurate information about hotel facilities and local attractions
- Contribute to maintaining high guest satisfaction scores
Qualifications :
Requirements:
- Proficiency in English (additional languages are a plus)
- Strong communication and interpersonal skills
- Problem-solving attitude with a guest-first approach
- Ability to multitask and stay organized in a fast-paced environmen
Additional Information :
Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team das Hotel oder den Arbeitsplatz so vor dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es vielfältige Talente anzuziehen zu rekrutieren und zu fördern.
Remote Work :
No
Employment Type :
Full-time
View more
View less