Health Information Services Clerk (HIS)

Richmond - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Health Information Services (HIS) department is seeking highly motivated and excellent clerks to join our Richmond campus on a permanent full time or part-time basis. Our operational business hours are from 08:00am to 21:30pm Monday through to Friday. Please note you will be required to work onsite in this position there is no capability to support working from home in this role.

Responsibilities/Duties:

Scanning paper-based patient medical records using the BOSSnet Digital Medical Record system.
Answering telephone enquiries.
Responding to information requests in accordance with the departments release of information guidelines.
Collecting scanning and re-directing mail.
Performing general department administration duties as required

To be successful in this role

You will have:

Excellent customer service skills with a focus on meeting the needs of internal and external stakeholders
Excellent time management and organisational skills in order to effectively coordinate the various processes and steps involved in the process
Excellent organisational skills with a proven ability to prioritise workload effectively and meet deadlines
Effective written and verbal communication skills with a professional telephone manner and an ability to clearly and coherently convey relevant information to all stakeholders both internal and external to Epworth
Intermediate working knowledge of the Microsoft Outlook Suite (primarily Microsoft Outlook and Microsoft Office)
A solid work ethic and an ability to work autonomously within a team in order to ensure all work is completed in a timely manner
Proven high attention to detail and diligence to ensure correct patient information is released at all times
Flexibility in a changing work environment with an openness to changing processes and procedures

Desirable (non-essential):

Previous experience in similar role
Previous experience with a Patient Administration System (iPM WebPAS TrakCare) and a Scanned Medical Record (BOSSnet or CPF)
Working knowledge of Medical Terminology

Requirements when applying:

Ensure to mention which position(s) you are applying for:

Full Time Monday to Friday 0800-1606
Part Time evening 3 x 5 hr evening shifts 15:30/ 16:30 20:30/ 21:30

Position Description Inherent Requirements

Additional Information :

Why Join Epworth

At Epworth its a community.

Its the sense of belonging and being part of an organisation and a team that works to make sure that every patient addition to this you will have access to:

Salary package up to $15900 pre-tax annually leading to greater take home pay
The largest educational scholarship program of its kind in Australia
Ability to purchase up to four additional weeks of leave
Reduced cost of health services for you and your family at Epworth
Relocation assistance is available for approved candidates

At Epworth we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people and growing careers. And we care about giving our people support and flexibility to thrive and contribute to our communities.

We welcome applicants from all backgrounds. This includes First Nations peoples people with disability mature-age and young job seekers members of the LGBTIQA community and individuals from all cultural backgrounds. We are committed to providing an equitable inclusive and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting so please know that any information you provide will be treated with the utmost confidentiality and respect.

Enquire/ Apply

Sound interesting To apply click the Im Interested button to attach your CV and cover letter.

For more information refer to the attached position description or contact or phone (03).

It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.

As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.

Remote Work :

Employment Type :

Full-time