Field Service Engineer Scotland
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Job Summary
Do you have experience working with capital equipment in a regulated environment Or do you have experience installing and repairing equipment in another industry and are looking to take the next step in your career using your experience in a field service role supporting customers
We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service this role you will be responsible for installation qualification preventative maintenance and repair of Bioanalytics systems such as Incucyte Octet iQue and CellCelector on customer sites mainly in Scotland and Ireland.
The team consists of 8 engineers and we arelooking forward to shaping the future with you.
This position is available full time working in the field for 80-90% of the time and ideally living in or near Edinburgh or Glasgow.
Grow with us YourResponsibilities
On a daily basis you will be responsible for providing services and customer support during field visits
You will manage installation qualification (IQOQPQ) preventative maintenance fault finding and repairs for Bioanalytics systems
Troubleshoot instrumentation and mechanical systems assist with resolving IT issues and software updates related to the instruments
You will produce timely and detailed reports for equipment
Follow the companys procedures and policies as well as ISO and GMP standards on customer sites
You will work closely with other Field Service Engineers and Sales teams sharing information across the organisation
Do you enjoy building relationship with customers You will improve customer satisfaction; help maximise customer retention whilst providing excellent customer service
What will convince us
You may have completed a HNC/HND in Electrical/Mechanical Engineering/Electromechanics or related discipline
You may have experience servicing repairing or maintaining advanced or capital equipment in a regulated environment however training will be provided
You may have field service experience working in the pharmaceutical biological or chemical industry following GMP or ISO standards in a similar role though candidates from other industries will also be considered (manufacturing electronics etc.)
Ability to work autonomously and unsupervised
Ability to test troubleshoot and service technical equipment
Ability to work flexibility and efficiently and to adapt quickly to changing work schedules
Willingness to travel
Strong customer service skills and great communication skills
Full driving licence
In order to commence working with us the successful candidate must have the right to work in UK.
What we offer
Asa growing globallife science company stock listed on the German TecDAX Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring leadership programs and internal seminar offerings
Work-life Balance: Remoteoptions flexible work schedules
Making an impact right from the start: Comprehensive onboarding including a virtual online platformeven before joining
Welcoming Culture: Mutual supportteam-spirit and international collaboration; communities on numerous topics such as coaching agile working and businesswomennetwork
Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services
Benefits
Attractive Working Conditions
37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy sell or carry over annual leave
Free parking on site
Free hot and cold drinks
Company car
Health & Wellbeing
Competitive benefits package including:
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Travel Insurance (Employee Paid)
Salary Sacrifice Health Assessment Service
Salary Sacrifice Cycle to Work Scheme
Planning Ahead For Your Future
Group Personal Pension Plan
Group Income Protection
Salary Sacrifice Will Writing Service
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Sartorius offers solutions for the biopharmaceutical industry and laboratories, from drug discovery and development to production platforms for biomanufacturing.
