Data Scientist

Data Scientist

At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

HONESTY RELIABILITY COLLABORATION CURIOSITY PASSION

At Ensono were on a mission to reinvent managed services for the AI era shifting from manual reactive support to a software-first predictive model. Our Envision Operating System is designed to harness the power of AI and automation to orchestrate operations across mainframe distributed and cloud environments.

As a Data Scientist youll be the engine behind the intelligence that powers this transformation. Youll take diverse messy and often incomplete datasetsranging from ServiceNow incidents to capacity telemetry to financial signalsand turn them into insights predictions and models that drive smarter faster and more proactive decisions.

This isnt research for researchs sake. The models you create will predict major incidents before they occur detect anomalies in real time and optimize workloads to reduce costs. Youll work side-by-side with Data Engineers ML Engineers and MLOps to ensure your models dont just live in notebooksthey scale deliver measurable business value and directly improve uptime and client experience.

Were looking for impact-driven data scientistsbuilders who want to see their work powering live systems not sitting on a shelf. If you thrive in turning ambiguity into actionable intelligence and want to help rewrite the future of managed services this role is for you.

What You Will Do:

• Model Development Design train and validate machine learning models for incident prediction anomaly detection workload optimization and intelligent automation.

• Feature Engineering Collaborate with Data Engineers to identify transform and optimize features from ServiceNow operational telemetry financial and customer datasets.

• Experimentation & Evaluation Apply rigorous statistical and experimental design methods (A/B testing Design of Experiments) to validate model performance.

• Insight Generation Use data storytelling to translate complex model results into actionable insights for business and operations stakeholders.

• Collaboration Across Teams Partner with ML Engineers to deploy models into production and with Ops teams to ensure predictions are explainable and trusted.

• Continuous Improvement Monitor drift retrain models and refine approaches to stay ahead of evolving infrastructure and client needs.

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.

Required Skills & Experience

• Strong foundation in statistics machine learning and data science techniques (linear models trees ensembles neural networks).

• Proficiency in Python and core data science libraries (Pandas NumPy Scikit-learn; bonus: TensorFlow/PyTorch).

• Experience working with ServiceNow data and other IT operations datasets.

• Skilled in SQL for data exploration and feature engineering.

• Knowledge of Snowflake is an important capability

• Familiarity with data storytelling tools (Tableau Power BI or similar) to communicate insights effectively.

• Knowledge of model evaluation metrics (F1 ROC/AUC precision/recall) and experience optimizing for business impact not just technical performance.

• Experience with experimentation frameworks statistical testing or Design of Experiments (DOE) is a strong plus.

Mindset & Values

• Get Stuff Done You dont over-engineer; you deliver working models and iterate.

• Business Impact First You measure success not just in accuracy scores but in reduced incidents faster resolution and measurable cost savings.

• Collaborative Problem-Solver You thrive in cross-functional teams bridging the gap between data operations and business leaders.

• Curious Innovator You push the boundaries of how AI/ML can be applied to enterprise IT always looking for creative ways to improve.

Success Looks Like

• Predictive models that identify major incidents up to an hour in advance with confidence and accuracy.

• Actionable insights that are trusted by Ops teams and integrated into their workflows.

• Clear business outcomes: improved uptime lower costs and faster mean time to resolution (MTTR).

• A growing library of reusable features and models that scale across multiple clients and infrastructure types.

Why Ensono

Ensono is a place where we unleash Associates to Do Great Things for our clients and for your career. This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs. Whatever it means to you we want Ensono to be the place where you can do great things.

We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental vision short and long-term disability life and AD&D coverage and flexible spending accounts
• Depending on location ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

As of the date of this posting a good faith estimate of the current pay scale for this role is $114000 to $148000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business addition to base salary other compensation programs depending on eligibility include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process please let your recruiter know or email .