Lead Recruiter
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Job Location:
National Capital Region - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Role Detail
Job Title: Lead RecruiterDepartment: Talent Acquisition
Location: Hybrid (Metro Manila)
Work Schedule: Open to shifting schedules (based on operational priorities)
Reports To: Global Director Talent Acquisition
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations delivering results that scale and support that never sleeps.
More than that Crescendo is about people. We dont just connect talent with opportunitywe create a place where careers grow ideas thrive and people are empowered to make an impact.
Join us at Crescendo and lets build the future of customer experience together.
The Role
Were looking for a dynamic Lead Recruiter to manage our recruitment team while staying actively involved in sourcing recruiting and closing requisitions. This is a player-coach role youll manage mentor and drive the performance of the team while also rolling up your sleeves to deliver on critical hires across multiple markets.
What Youll Do:
Manage and execute end-to-end recruitment for assigned programs (requisition intake sourcing screening interviewing offer management and onboarding coordination).
Partner closely with Hiring Managers Sourcing and HR to understand headcount plans role requirements and business goals.
Ensure a high-quality candidate experience through consistent communication feedback and process transparency.
Leverage data-driven insights (e.g. funnel metrics TAT offer acceptance rate) to identify bottlenecks and improve recruitment efficiency
Supervise and coach a team of Recruiters and/or Recruitment Coordinators ensuring alignment to hiring targets and performance KPIs.
Conduct weekly performance reviews and coaching sessions to reinforce quality compliance and ownership.
Drive accountability within the team to meet SLAs and deliver outcomes based on partner or internal hiring goals.
Collaborate with Sourcing and Branding teams to refine recruitment strategies and ensure consistent messaging across channels.
What We Expect From You:
- 5 years of experience in recruitment with at least 2 years in a leadership or team lead capacity
- Proven track record of hands-on recruiting from sourcing through to offer acceptance
- Advanced proficiency in Excel/Google Sheets reporting dashboard creation and data analysis
- Strong communication stakeholder management and decision-making skills
- Experience in BPO shared services or global recruitment is a plus
- Ability to thrive in a fast-paced environment balancing leadership duties with individual contributor responsibilities
What Youll Get In Return:
- Competitive compensation based on experience
- Attractive benefits package including medical dental and vision options based on location
- Access to free posture-based fitness workouts from home
- Paid Sabbatical Leave
- 1-on-1 coaching with feedback sessions mentorship and opportunities for cross-functional development
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. Theyre the standards we hold for ourselves our partners and each other.
- Care for others: Empathy is a key driver. When people thrive so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks sharpen your edge go forward.
- Manifest trust: Trust is our currency. Earn it daily protect it fiercely and let it fuel whats next.
- Take ownership: Bold choices with integrity at the corethats how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others lift others keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity inclusion equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodationsfor qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process please contact .
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendos privacy program including your rights and options for managing the personal data you submit to us please visit our Privacy Center here.
Required Experience:
Manager
Key Skills
- Sales Experience
- Sourcing
- Talent Acquisition
- Taleo
- ATS
- HR Sourcing
- Interviewing
- Microsoft Outlook
- Earned Value Management
- Human Resources
- negotiation
- Recruiting
About Company
PartnerHero builds quality teams for unparalleled outcomes. We work with companies that care about quality, efficiency, people, culture, and retention.
