Interim Manager
Human Resources and Administration EMS

Posting #: EMS-29-25
Opening Date: October 23 2025
Closing Date: November 3 2025
Department:Emergency Medical Services
Location: County of Essex Administration Building (Essex)
Salary Band: Band 7 Non-Union 40 Hours/Week
Compensation Range: $129915 - $159502
Vacancy Status: This is a temporary position for 12- 18 months covering a leave.

Role Snapshot (Our Elevator Pitch!)

Are you a people-centered leader with a passion for balancing strategy and serviceJoin Essex-Windsor EMS as our Interim Manager Human Resources & Administration and play a pivotal role in leading the people processes and systems that keep our frontline paramedics supported and our operations running smoothly.

In this 1218 month interim role youll provide leadership across a dynamic portfolio that includes Human Resources Workforce Management (Scheduling) and Administration. From leading recruitment labour relations and attendance management to optimizing scheduling and workforce planning for close to 400 paramedics this is a unique opportunity to contribute to the success of a world-class EMS team while supporting an inclusive and accountable workplace culture.

What Youll Do

In this role you will be responsible for:
Leadership Strategy and People Development

• Provide leadership and direction to the HR Workforce Management and Administration teams within Essex-Windsor EMS.
• Collaborate with the Chief and Deputy Chiefs of EMS to align workforce strategies with operational priorities and County objectives.
• Mentor coach and empower staff to perform at their best while fostering a respectful supportive and psychologically safe environment.
• Build strong trust-based relationships across all levels of the organization promoting transparency collaboration and continuous improvement.
• Act as the HR liaison between Essex-Windsor EMS and the Countys Human Resources Division to ensure consistency in policy practice and employee experience.

Human Resources and Labour Relations

• Lead and coordinate all HR functions for EMS including labour relations recruitment and selection attendance and disability management and performance development.
• Interpret and apply the CUPE 2974.2 Collective Agreement Employment Standards Act and related legislation.
• Lead departmental workplace investigations grievances and progressive discipline processes in collaboration with Director of HR and legal counsel.
• Develop and implement EMS HR policies and procedures that promote fairness compliance and organizational effectiveness.

Workforce Management and Planning

• Oversee all scheduling operations ensuring equitable and efficient deployment of paramedics to meet service demands.
• Lead the Master Schedule Rebid (Steady Bases) process and drive improvements in workforce planning systems and data integrity.
• Analyze scheduling trends absenteeism and overtime metrics to inform staffing decisions and operational planning.
• Champion innovation in workforce management practices supporting long-term sustainability and employee engagement.

Compliance Administration and Reporting

• Oversee compliance with Ministry of Health standards and maintain accurate employee qualification and certification records.
• Direct the administrative functions supporting EMS leadership ensuring timely and accurate reporting document management and correspondence.
• Contribute to the preparation of departmental reports data dashboards and presentations to senior leadership.
• Ensure confidentiality and proper handling of employee information and records in accordance with County policy.

What You Bring

Education:

• Post-secondary degree or diploma in Human Resources Business or Public Administration or related discipline.
• CHRP or CHRL designation (or actively pursuing) preferred.

Experience and Expertise:

• Minimum of five (5) years of progressive HR experience including leadership experience in a unionized public sector environment.
• Strong working knowledge of employment and labour legislation HR best practices and collective agreement administration.
• Demonstrated experience managing scheduling or workforce planning systems considered a strong asset.

Skills and Abilities:

• Proven ability to foster collaboration trust and respect across diverse teams and stakeholder groups.
• Excellent communication analytical and problem-solving skills with a focus on practical people-first solutions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a dynamic environment.
• Commitment to diversity equity inclusion and psychological safety in the workplace.

Other Requirements:

• A valid Class G Ontario drivers license and access to a personal vehicle for work-related purposes.
• Ability to provide a Ministry of Transportation Driver Abstract and Police Information Check.

What We Are Offering

• A temporary full-time position (up to 18 months) based at the County of Essex Administration Building in Essex Ontario.
• The opportunity to lead a high-performing team that supports paramedics serving the residents of Essex County every day.
• Competitive compensation and comprehensive benefits aligned with the Countys non-union policies.
• Participation in the OMERS pension plan.
• Ongoing professional development and mentorship within a supportive leadership team that values growth and innovation.

A Note to Potential Applicants

We know that exceptional leaders come from a variety of backgrounds. Even if you dont meet every qualification listed but youre passionate about people service and leading with integrity - we encourage you to apply. You may be exactly the kind of leader who will thrive in this role.

This is a fast-paced high-impact leadership role that requires balancing strategic thinking with hands-on problem-solving. Each day brings new challenges - from supporting frontline staff to navigating complex labour and workforce planning issues - but also the opportunity to make a meaningful difference in how we serve our community.

What We Are Offering

Your journey starts here. Submit your application online at the Career Opportunities section of our website at by November 3 2025.

If selected you will be contacted by our HR team to participate in our hiring process.

We believe in a thoughtful and transparent hiring process designed to identify the best candidate for the role while allowing you to learn about us.

Heres what you can expect:

1. Application Submission

Submit your application including a tailored resume and cover letter through our online portal by November 3 2025. Be sure to highlight your experience that directly connects with this opportunity.

Screening

Our hiring team will review applications to shortlist candidates whose skills qualifications and experience closely match the roles requirements.

3. Comprehensive Interview Panel

Selected candidates will be invited to a panel interview. Interviews are tentatively scheduled for Friday November 7 2025. This stage will focus on your experience and skills in the area of Human Resources and leadership. The panel will include senior leadership from our Human Resources and EMS departments.

and Onboarding

If selected youll receive a formal offer outlining the interim terms of employment. This position is expected to start December 1 2025. Upon acceptance our onboarding team and current Manager will work with you to ensure a smooth transition including introductions to your team access to tools and systems and a comprehensive overview of the strategic priorities for 2026.

The County of Essex embraces diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all qualified candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through emailprotected. Information received relating to accommodation will be addressed confidentially. This information can be made available in alternate formats upon request.

Personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment opportunities only.