Division of Employment and Rehabilitation Services (DERS
Finance and Business Operations Administration (FBOA)
1789 West Jefferson Street Phoenix Arizona 85007

This position may be available for remote work within Arizona (minimum 1 day per week in the office/hoteling)

Salary: $31.7153 - $44.8317 / hourly ($65967.82 - $93249.93 annually)

Grade: 26

Closing Date: Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals that are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!

The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Business Intelligence Analyst Intermediate working with the Finance and Business Operations Administration (FBOA). This position is responsible for extracting analyzing and interpreting data from a variety of systems and sources to support data informed decision making across the division and its programs. The position plays a key role in connecting disparate data sources uncovering patterns and identifying gaps in data collection or usage. The analyst must be comfortable working within multiple internal IT systems transforming raw data into usable formats and exploring new tools and methods that improve analytical capacity.

Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on State business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code A.A.C. R.11).

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

Performs analysis using statistical exploratory and descriptive techniques to identify trends relationships and anomalies within datasets that support data-informed decision-making.
Documents methodologies assumptions and data sources used in analysis to ensure transparency and consistency across the team.
Collaborates with stakeholders to identify analytical needs clarify requirements and develop appropriate metrics reports and visualizations that support the program and divisions goals.
Extracts transforms and integrates data from various internal systems spreadsheets and external sources for use in analysis and reporting.
Identifies opportunities to improve data capture and usability.
Assists in performing data quality checks and assessments identifying data integrity issues and collaborating with program and/or technical staff to address them.
Produces recurring and ad hoc reports dashboards and presentations using clear and accessible formats tailored to audience needs.

Knowledge of statistical and descriptive analysis concepts.
Knowledge of common tools for data extraction cleaning and modeling e.g. Excel SQL
Knowledge of best practices on data visualization and reporting.
Knowledge of data validation and quality checking methods.
Skill in extracting and transforming data from spreadsheets reports and internal systems.
Skill in communicating findings to non-technical users using common language.
Skill in creating clear & accurate charts graphs and dashboard.
Skill in practice effective organization time management project prioritization and planning.
Ability to provide effective guidance to DERS customers related to data analysis.
Ability to develop and foster relationships with project stakeholders.
Ability to learn new programs data tools and systems quickly.
Ability to ask thoughtful questions that lead to better data analysis.
Ability to review and evaluate analytically to include root cause analysis to solve problems and make improvements.

Bachelors Degree and 2 years of experience in data analysis.

Any combination of training and experience that meets the knowledge skills and abilities (KSAs).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Maritza Duffy at or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or emailing Requests should be made as early as possible to allow time to arrange the accommodation.