Project Manager, Strategic Initiatives

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

About the Role

Were looking for a client-focused solutions-driven Project Manager to join our Strategic Relationships Program Operations this role you will lead a key portfolio stream within Element Fleet Managements Title & Registration function. You will establish and manage supplier relationships and ensure completion of Title & Registration for all vehicles in the portfolio. You will serve as a trusted partner to our clients understanding their business needs and delivering operational excellence.

What Youll Do

• Partner with leadership to foster and grow client relationships at the operational level ensuring alignment with business goals and service excellence.
• Execute weekly operational cadence through stakeholder meetings reports and updates.
• Analyze client feedback to identify trends and concerns and develop action plans that drive continuous improvement and client satisfaction.
• Create and execute client performance improvement plans to achieve performance goals and SLAs (both financial and non-financial).
• Partner with internal and external teams to collect and analyze performance data prioritizing key initiatives and driving solution implementation.
• Lead improvement and automation initiatives within the Title & Registration domain to reduce client effort and increase efficiency.
• Establish and maintain strong ongoing relationships with key client contacts through regular meetings and strategic touchpoints.
• Drive accountability across Element teams and supplier networks to ensure commitments are met and outcomes are achieved.
• Collaborate closely with Collateral Services and Strategic Alliances to support client operations and strategic objectives.

Basic Qualifications

• Bachelors degree or equivalent work experience
• Minimum 5 years of experience leading projects in a complex fast-paced environment.
• Demonstrated ability to manage multiple priorities and cross-functional initiatives.
• Proficiency in Microsoft Office Suite especially Excel (intermediate level or above).
• Strong relationship-building communication and problem-solving skills.

Preferred Qualifications

• PMP or CAPM certification preferred (or equivalent experience).
• Six Sigma Yellow Belt certification or higher is an asset.
• Experience in process management automation and multi-location team influence.
• Proven ability to navigate high-change environments and resolve client escalations effectively.

Location: Owings Mills

The hiring base salary range for this position is $75500 - $103800 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion genetic information sex gender identity sexual orientation age marital status family status ancestry national origin citizenship physical or mental disability veteran status military obligations or any other characteristic protected by federal state and local laws. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .

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