Retail Systems & LMS Lead

About the Role

Were looking for an experienced Learning Management System (LMS) professional whos passionate about enabling great learning experiences through smart systems and data-driven this role youll take ownership of the management administration and continuous improvement of our Retail Learning Management System (LMS) ensuring our Retail Agencies and Venues have the tools and training they need to deliver exceptional results.

As the Retail Systems & LMS Lead youll be the go-to expert overseeing LMS operations integrations and enhancements while leading reporting strategies that meet regulatory obligations and drive training completion. Youll also support and optimise other retail systems to ensure alignment with broader business objectives.

What Youll Do

• Manage and enhance the LMS to deliver seamless learning experiences across the retail network
• Partner with external vendors and internal teams to oversee system performance upgrades and enhancements
• Lead the development and implementation of reporting strategies that support compliance and training completion
• Ensure system integrity data accuracy and privacy controls across all retail learning platforms
• Provide second-tier LMS support and troubleshoot system issues with a customer-first mindset
• Educate and upskill others on LMS functionality and updates through clear communication and training sessions
• Identify and implement automation or platform improvements that streamline retail operations

What Youll Bring

• 5 years experience in a Training LMS Administration or Systems role
• A qualification in Information Technology Learning & Development or a related discipline (or equivalent experience)
• Proven experience working within highly regulated industries
• Strong analytical and reporting capabilities including advanced Excel skills
• A proactive systems-focused mindset with a knack for problem-solving
• Excellent communication skills and a collaborative approach to stakeholder management

What youll get

• A variety of leave types including cultural leave volunteer leave flexi leave and 18 weeks parental leave for all new parents
• Social clubs live sport and racing action everywhere you look staff competitions awards and free tickets to events
• Organised motivational educational and informative speakers and sessions
• Access to a comprehensive health and wellbeing app and our Employee Assistance Program (EAP)
• A dedicated learning platform with cutting edge modules designed to help you consistently upskill and perform at your peak
• Commitment to Inclusion and Diversity with annual Inclusion Month celebrations and our Gender Affirmation Statement of Support

Apply Now

Were committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belongingand is treated with respect. As a Tabcorp employee you will:

• foster a respectful and inclusive working environment within your team;
• support and contribute to initiatives aimed at managing the risk of gender inequality sexual harassment and other inappropriate behaviour in our workplaces.

We welcome applications from candidates with visible and non-visible disability or with any workplace accessibility requirements. Please reach out via should you require any accommodations or adjustments to ensure your full participation in our recruitment process.

Tabcorp is a Circle Back Initiative employer we commit to respond to every applicant.