Overview:
Our organization is growing quickly and expanding our footprint and we are looking for a
passionate and organized Vice President of Operations to help fuel that momentum! As a key
member of the executive leadership team the Vice President of Operations will drive
operational excellence across a rapidly expanding QSR brand with a mix of corporate-owned
and franchise locations. This role is responsible for scaling operations optimizing performance
and ensuring consistent brand execution while fostering a culture of innovation accountability
and guest satisfaction.
Key Responsibilities:
Strategic Leadership
-Develop and implement scalable operational strategies to support aggressive growth
targets.
-Partner with executive leadership to align operations with brand vision financial goals
and market expansion plans.
-Lead cross-functional initiatives to improve systems processes and infrastructure.
Operational Oversight:
- Manage day-to-day operations across both corporate and franchise locations.
- Ensure consistent execution of brand standards food safety protocols and customer
service excellence. - Monitor and analyze operational KPIs to identify trends opportunities and areas for
improvement.
Franchise Relations:
- Collaborate with franchisees to support operational success and brand consistency.
- Provide guidance training and resources to franchise partners.
- Serve as a liaison between corporate and franchise operations balancing autonomy with
brand integrity.
Team Leadership:
- Build and lead a high-performing operations team including regional and district
managers. - Promote a culture of accountability continuous improvement and employee
engagement.
- Develop leadership talent and succession planning across the organization.
Financial Management:
- Oversee operational budgets cost controls and financial performance.
- Drive profitability through labor optimization inventory management and operational
efficiencies.
Customer Experience:
- Champion initiatives that enhance speed of service food quality cleanliness and overall
guest satisfaction. - Leverage customer feedback and data to inform operational improvements.
Qualifications:
- Bachelors degree in business Hospitality or related field (MBA preferred).
- 10 years of progressive leadership experience in QSR or multi-unit restaurant
operations. - Experience managing both corporate and franchise operations.
- Proven success in scaling operations in a high-growth environment.
- Strong financial acumen and analytical skills.
- Exceptional leadership communication and organizational abilities.
- Willingness to travel as needed.
Preferred Skills:
- Experience with franchise development and support.
- Familiarity with restaurant technology platforms (POS scheduling inventory analytics).
- Expertise in process improvement methodologies (Lean Six Sigma etc.).
- Ability to thrive in a fast-paced entrepreneurial environment.
HTO EMP. an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or protected veteran status or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
HTO EMP. LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at
Required Experience:
Senior Exec
Overview:Our organization is growing quickly and expanding our footprint and we are looking for apassionate and organized Vice President of Operations to help fuel that momentum! As a keymember of the executive leadership team the Vice President of Operations will driveoperational excellence across ...
Overview:
Our organization is growing quickly and expanding our footprint and we are looking for a
passionate and organized Vice President of Operations to help fuel that momentum! As a key
member of the executive leadership team the Vice President of Operations will drive
operational excellence across a rapidly expanding QSR brand with a mix of corporate-owned
and franchise locations. This role is responsible for scaling operations optimizing performance
and ensuring consistent brand execution while fostering a culture of innovation accountability
and guest satisfaction.
Key Responsibilities:
Strategic Leadership
-Develop and implement scalable operational strategies to support aggressive growth
targets.
-Partner with executive leadership to align operations with brand vision financial goals
and market expansion plans.
-Lead cross-functional initiatives to improve systems processes and infrastructure.
Operational Oversight:
- Manage day-to-day operations across both corporate and franchise locations.
- Ensure consistent execution of brand standards food safety protocols and customer
service excellence. - Monitor and analyze operational KPIs to identify trends opportunities and areas for
improvement.
Franchise Relations:
- Collaborate with franchisees to support operational success and brand consistency.
- Provide guidance training and resources to franchise partners.
- Serve as a liaison between corporate and franchise operations balancing autonomy with
brand integrity.
Team Leadership:
- Build and lead a high-performing operations team including regional and district
managers. - Promote a culture of accountability continuous improvement and employee
engagement.
- Develop leadership talent and succession planning across the organization.
Financial Management:
- Oversee operational budgets cost controls and financial performance.
- Drive profitability through labor optimization inventory management and operational
efficiencies.
Customer Experience:
- Champion initiatives that enhance speed of service food quality cleanliness and overall
guest satisfaction. - Leverage customer feedback and data to inform operational improvements.
Qualifications:
- Bachelors degree in business Hospitality or related field (MBA preferred).
- 10 years of progressive leadership experience in QSR or multi-unit restaurant
operations. - Experience managing both corporate and franchise operations.
- Proven success in scaling operations in a high-growth environment.
- Strong financial acumen and analytical skills.
- Exceptional leadership communication and organizational abilities.
- Willingness to travel as needed.
Preferred Skills:
- Experience with franchise development and support.
- Familiarity with restaurant technology platforms (POS scheduling inventory analytics).
- Expertise in process improvement methodologies (Lean Six Sigma etc.).
- Ability to thrive in a fast-paced entrepreneurial environment.
HTO EMP. an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or protected veteran status or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
HTO EMP. LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at
Required Experience:
Senior Exec
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