Utilizing engineering background provide pre-sales and/or post-sales technical customer support including implementation training and maintenance support for Electronic Design Automation (EDA) and semiconductor intellectual property (IP) in the Digital& Sign Off Group (DSG). Conduct root cause analysis and provide resolution to customers technical issues and provide feedback to the Research and Development (R&D) team on any bugs and enhancements in the Cadence tools. Contribute additions to the companys corporate knowledge database (KDB) used to help solve customer problems. Deliver formal technical update training for other team members engineers and customers. Develop custom flows in the digital platform for our customer base. Proliferate and expand Cadence product portfolio for our customers by running evaluations and benchmarks using the customers design processes.
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