Address: Division of Developmental Disabilities (DDD)
8990 W. Peoria Ave - Peoria AZ 85345

Salary: $70300.05

Grade: 21

Closing Date: October 31 2025

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit or click on the link here to view Our DES video. Come join the DES Team!

DES Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities and their families services and supports that are flexible high quality and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
Managing and coordinating the Support Coordination functions for the members within their area with emphasis on programming and ensuring all federal and state requirements are complied with and documentation is complete including case records; ensuring consistency in Support Coordination implementation and overall applications
Working with programs/resource development to ensure services and providers are required to meet the needs of the members as ascertained by Support Coordination; establishing and maintaining good rapport and open communication
Hiring training directing monitoring and evaluating subordinates to ensure qualified and competent staff are capable of meeting performance standards; completing all personnel actions required including MAP; monitoring Employee Time Entry (ETE) timecards travel claims and requests for out-service training
Attending meetings with community advocates advisory committees providers managerial and administrative staff; providing input on designs for systems and work plans; developing approving and implementing strategies goals objectives policies procedures and guidelines to define those systems and area operations relevant to the District and Division as well as for the delivery of multiple services

Knowledge of:
Federal state and local laws rules regulations policies and procedures relating to service delivery personnel contracting fiscal management and Title XIX
Principles of human service planning and program development
Organizational management and communication chains
Special needs of the developmentally disabled (DD) population
Skill in:
Oral and written communication
Planning developing implementing administering managing monitoring and evaluating developmental disabilities support services training programs and health related services
Coordinating and administering through subordinate supervisors a network of home and community-based services to members with developmental disabilities
Decision making crisis management negotiation organization supervision of personnel delegation and leadership
Ability to:
Establish and maintain effective working relationships/communication with diverse individuals and community groups such as members parents/families professionals providers advocate and community planning organizations elected officials agency employees media and the general public
Analyze complex situations accurately and quickly adopt an effective course of action
Manage a complex array of projects with rapidly shifting priorities
Provide leadership to groups and individuals

The ideal candidate for this position will have:
A minimum of five (5) years experience in applying federal state and local laws rules regulations policies and procedures relating to service delivery to individuals with developmental disabilities which must include a minimum of one (1) year of supervision of professional staff

Arizona Level 1 Clearance Card is required
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions
Candidates for this position shall be subject to a search of the Child Protective Services Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Pio Guillen or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at or Requests should be made as early as possible to allow time to arrange the accommodation.