Front of House Care Coordinator
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Job Location:
Fayetteville, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
Apprenticely is helping Eras Clinic hire a Front of House Care Coordinator Intern in Fayetteville AR.
About the Position:
At Eras Womens Health the Front of House Care Coordinator is the welcoming face and steady heartbeat of our clinic. This role ensures every patients first impressionand every interaction thereafterreflects our values of integrity authenticity and care for the whole woman.
You will warmly greet patients manage scheduling and communication verify insurance and benefits and help initiate billing processes that keep our clinic running smoothly. This is an excellent entry point into womens healthcare operations with room to grow into roles such as billing and coding specialist or practice management.
Key Responsibilities:
- Welcome every patient with warmth professionalism and respectboth in-person and virtually.
- Manage patient check-in/check-out; collect and review forms; ensure all consent demographics and intake documents are complete.
- Answer and route calls messages and website inquiries with empathy and efficiency.
- Schedule reschedule and confirm patient visits for providers maintaining an organized up-to-date calendar.
- Ensure the waiting area and telehealth lobby are calm clean and reflective of the Eras brand and patient experience standards.
- Support the flow of daily operations by coordinating closely with the nurse and provider teams.
- Verify insurance eligibility and benefits ahead of scheduled visits.
- Communicate coverage information Good Faith Estimates and self-pay pricing transparently and accurately.
- Assist patients in understanding membership options and payment plans.
- Collaborate with billing staff or the Practice Manager to ensure all patient and payer information is accurate in the EHR system.
- Collect co-pays and balances at check-in/check-out; issue receipts; maintain accurate payment logs.
- Support the billing and coding team by ensuring documentation completeness and flagging any discrepancies.
- Assist in reconciling daily collections and tracking patient balances.
- Learn and support early stages of the billing cycle including charge capture and denial tracking.
What a Successful Candidate Looks Like:
- High school diploma or equivalent required; Associates or Bachelors degree in Health Administration Business or related field preferred.
- 1 years in a healthcare front-desk scheduling or patient service role preferred.
- Experience in womens health primary care or specialty practice preferred.
- Familiarity with insurance verification and billing processes is a plus.
- Prior use of EHR/PM systems such as Elation Athenahealth or similar is a plus.
- Excellent communication customer service and interpersonal skills.
- High attention to detail and organizational accuracy.
- Comfort working in a fast-paced customer-centered environment.
- Proficiency in Google Workspace or Microsoft Office; ability to learn new digital tools quickly.
- Empathy composure and the ability to handle sensitive conversations with compassion.
Growth Opportunities:
- Billing & Coding (training and certification support provided)
- Practice Operations & Management
- Patient Experience Leadership
Our Must Haves:
- Current Arkansas state resident
- Ability to work full-time in the United States without a current or future need for visa sponsorship
Additional Details
- Pay Range: $15/hour
- Schedule: 40-hour week: 8 a.m. - 5 p.m. Monday-Friday during internship
- Length of Internship: 3 months
- Location: Fayetteville AR
$15 - $15 an hour
Whats an Apprenticeship An apprenticeship is a full time position with a focus on learning! During your first year of employment you are guaranteed formal training a mentor and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. Youre encouraged to apply even if your experience doesnt precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!
How does the interview process work We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employers needs well share your resume or ask you to apply directly with them. After that the employers will continue with their recruiting and interview process. If you are a match an offer will be made for you to get started in your new apprenticeship role! Well be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
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Required Experience:
IC
Key Skills
- Corporate Paralegal
- Information Technology
- Account Development
- CNC
- Content Development
About Company
Apprenticely is a nonprofit with five years of success helping more than 150 employers transition to an additional staffing strategy.
