Software Asset Management Mgr, Inf Wrkplc Svc

Date Posted:

Country:

United States of America

Location:

AZ201: RMS AP BldgEast Hermans Road Building 801 Tucson AZ 85756 USA

Position Role Type:

Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon. Its 185000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics electric propulsion directed energy hypersonics avionics and cybersecurity. The company formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses is headquartered in Arlington VA.

The following position is to join our RTX Corporate Enterprise Services Research Center or BBN team:

We are seeking a highly skilled and motivated Infrastructure Workplace Software Asset Management Manager to spearhead the implementation configuration and optimization of ServiceNow Software Asset Management (SAM) Pro. This role will focus on entitlement management model management compliance and risk management optimization and cost management reporting and analytics and process development and improvement. The ideal candidate will have a strong background in SAM best practices ServiceNow platform expertise and a proven ability to drive strategic initiatives that enhance operational efficiency and compliance.

What you will do:

• Implementation and Configuration of ServiceNow SAM Pro. Deploy and configure the ServiceNow SAM Pro module to meet the organizations software asset management needs.

• Integrating SAM Pro with other IT systems such as CMDB (Configuration Management Database) and procurement systems.

• Software Asset Management.

• Develop and maintain processes for managing and reconciliation of software licenses entitlements and usage.

• Driving automation of software asset management tasks using ServiceNow capabilities.

• Optimization and Cost Management.

• Recommend strategies for software consolidation or license reallocation. Analyzing software usage data to identify opportunities for cost savings and license optimization.

• Compliance and Risk Management.

• Ensure compliance with software vendor licensing agreements and regulatory requirements.

• Identifying and mitigate risks related to software overuse or unauthorized installations.

• Collaboration and Stakeholder Engagement.

• Collaborate with IT procurement finance and legal teams to ensure effective software lifecycle management.

• Acting as a liaison between technical teams business units and software vendors.

• Reporting and Analytics.

• Design and deliver Workspace dashboards reports and analytics on software usage compliance and cost-saving opportunities.

• Process Development and Improvement.

• Establish and document SAM processes and workflows.

• Continuing to improve software asset management practices to align with industry best practices.

Qualifications You Must Have:

• A University Degree or equivalent experience and minimum 8 years prior relevant experience or An Advanced Degree in a related field and minimum 5 years experience

• 10 years of experience in IT Asset Management and/or Software Asset Management.

• 7 years of hands-on extensive experience with ServiceNow particularly with the SAM Pro module.

• Proven experience leading technical teams and projects.

• Familiarity with software licensing models (e.g. SaaS perpetual subscription) and vendors (e.g. Microsoft Oracle IBM Adobe).

What We Offer:

Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.

Work Location

This is a Onsite role eligible candidates must reside within commuting distance from Tucson AZ.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 101000 USD - 203000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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