Student Casual Student Living Content Creator (Mandarin Speaking) – Student Living – Grade 2 – 906952

Position Details:

School or Department: Student Living

Location: University of Birmingham Edgbaston Birmingham UK

Grade/Band: Grade 2

Hourly rate: 13.06 per hour plus holiday entitlement

Casual contract from: 24/11/2025

Advert closing date: Friday 7^th November 2025 23:55pm

Number of positions available: 1

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond support them to succeed and celebrate their success.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.

Find out more about thebenefits of working for the Universityof Birmingham

Background

Campus Services (CS) employs over 1000 staff with a turnover of circa 80m in the last financial year. CS plays a key role in the delivery of the Universitys 2030 strategic framework and enhancing the quality of the student staff and visitor experience providing services across diverse areas such as the Universitys sporting facilities food and beverage cleaning community safety and security conferencing hotel operations day nurseries portering post branded and own-brand retail outlets visitor services and attractions (e.g. Winterbourne House & Gardens) student housing transport waste disposal and recycling. CS is a commercial Division operating within the University context and has an ambitious strategic agenda in terms of growing our service profile across our campus.

Role Summary

Student Living at the University of Birmingham has an opportunity for a native Mandarin speaker to join our team as a Student Living Content this role you will be key to developing engaging informative and culturally relevant accommodation content specifically for prospective and current students from China. This content will primarily be used across Chinese social media platforms to ensure a comprehensive and efficient accommodation experience.

The team plays a major role in ensuring that university-owned and managed bed spaces are fully occupied and that excellent customer care is always provided. The successful candidate will blend content creation with providing essential advice information and support to students interested in living in University-owned accommodation the private sector and nominated partners with a specific focus on the international student experience.

The person appointed will also support Student Living at key events such as Open Days Offer Holder Days and pre-departure events as required.

Main Duties

• Creation of engaging high-quality content (e.g. short videos photos articles live streams) specifically showcasing university accommodation and the student living experience tailored for platforms like WeChat & Xiaohongshu (Little Red Book).
• Work collaboratively with the Campus Services Marketing team to suggest plan and execute content campaigns that address key concerns and interests of Chinese students regarding accommodation.
• Translate adapt and localise existing accommodation literature FAQs from English to Mandarin as required ensuring it is culturally appropriate and clearly understood by a Chinese audience.
• Participate in content creation activities including presenting on camera and translating copy to ensure full and accurate accommodation information is provided.

Person Specification

• Chinese native speaker (written and spoken fluency in Mandarin is essential).
• Demonstrable experience or a strong portfolio in creating engaging digital content for social media (e.g. short-form video vlogging article writing).
• In-depth knowledge and active personal use of key Chinese social media platforms
• Exceptional communication and presentation skills with confidence in telephone in-person and on-camera engagements.
• Proficiency in professional translation and localisation from English to Mandarin.
• Experience with basic video editing or graphic design software (e.g. CapCut).

For informal enquiries about the role please contact Sandy Csizmadiova ()

View our staff values and behaviourshere

Valuing excellence sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT PGR or PhD student) you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per addition to this please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing.