Mailroom Associate

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market to do more for clients and take them beyond the standard Point A to Point B. We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as network and payment integrity pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.

• Receive open and sort incoming physical mail and packages.
• Review organize and distribute electronically scanned mail.
• Identify and correctly route mail related to healthcare claims member correspondence provider communications and internal departments.
• Maintain accurate logs of received and distributed items.
• Prepare outgoing mail including batching labeling and ensuring timely delivery or postage.
• Coordinate with internal teams to ensure critical documents are routed promptly.
• Maintain confidentiality of all protected health information (PHI) in accordance with HIPAA regulations.
• Support scanning indexing and archiving of documents as needed.
• Assist in periodic audits to confirm mail handling accuracy and compliance.
• Keep the mailroom area clean organized and properly stocked with supplies.

• High school diploma or equivalent required.
• 12 years of experience in a mailroom clerical or administrative support role preferred.
• Experience in aTPA healthcare or insuranceenvironment a strong plus.
• Strong organizational and time management skills with a high level of attention to detail.
• Basic computer literacy (Microsoft Outlook Excel and scanning software).
• Ability to handle confidential and time-sensitive information responsibly.
• Strong communication and interpersonal skills.
• Dependable and punctual with the ability to work independently and as part of a team.

• Ability to lift up to 25 lbs occasionally.
• Prolonged periods of standing or sitting while sorting and scanning mail.

• Comprehensive medical dental vision and life insurance coverage
• 401(k) retirement plan with employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Paid time off (PTO) and disability leave
• Employee Assistance Program (EAP)

Equal Employment Opportunity: At Point C Health we know we are better together. We value respect and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our businessand our societystronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices including selection hiring performance management promotion transfer compensation benefits education training social and recreational activities to all persons regardless of race religious creed color national origin ancestry physical disability mental disability genetic information pregnancy marital status sex gender gender identity gender expression age sexual orientation and military and veteran status or any other protected status protected by local state or federal law.