Business Process Analyst
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Job Location:
Stamford, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
Role: Business Process Analyst
Duration: 3-6 Month Contract to Hire
Location: Stamford CT (5 Days Onsite)
Key Responsibilities
Process Documentation and Analysis
o Capture and map current-state businesses and technology processes across city departments
o Design and document target-state processes that align with citywide IT standards and the mayors strategic vision and identify inherent risks and gaps in the process
Cross Functional Facilitation
o Organize and lead working groups and cross-departmental meetings to review technology processes requirements dependencies and priorities
o Ensure departmental-level messaging and practices are consistent with citywide processes Collaborate with City department heads and operational stakeholders to gather and validate business and functional requirements for the customization and implementation of SaaS applications (ERP and CRM tools)
Support SaaS rollouts
o Liaise with vendors to help departments with their SaaS rollouts including data conversion data mapping and data quality testing
Standards and Governance Support
o Support the development and enforcement of IT standards procedures and governance frameworks
o Monitor compliance with established policies and escalate exceptions as necessary
Continuous Improvement
o Identify opportunities for process optimization automation and efficiency gains
o Provide insights to leadership to inform decision-making and prioritization of IT initiatives
Additional related responsibilities may be assigned by the supervisor as needed to support departmental goals.
Experience:
6 years of experience as a Business Analyst Business Process Analyst or a similar role in IT government or public sector environment
Demonstrated experience with process mapping tools (E.g.: MS-Visio) analysis tools (E.g.: Python R for statistical analysis and MS-Excel for basic use cases) visualization tools for providing data insights (E.g.: Tableau PowerBI)
Knowledge of facilitating meeting and workshops involving stakeholders from disparate departments
Knowledge of technology governance and risk management
Strong analytical problem-solving and written communication skills
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
