L2 AVT Tech Contract to Hire

Hillsboro, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Temp

Summary:

You will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Video Collaboration group providing Audio/Visual support.

Requirements:

2 years audio/visual experience desired.
Complete knowledge of audio/video signal flow.
Must understand Extron components and integrated AV signal paths (Scalers Switchers DAs Extenders) for high level troubleshooting.
May be required to travel between sites using personal vehicle/company van.
Must be able to lift up to 35 lbs. solo.
May be required to walk/sit/stand/crawl/kneel for extended periods.
Must have excellent customer service skills and excellent written/verbal communication skills.
Requires knowledge of Microsoft suite (Outlook Excel and Word primarily) and Windows.

Scope:

Daily and Quarterly Preventative Maintenance Checks in the Conference Room environment.
Daily updates in the database of record both online and offline.
Acting as point of contact for Level 1 technicians.
Monitoring of online queues to assist customers with break/fix and meeting support requests.
Engaging customers requests for meeting support.
Updating Extron and AMX firmware for preventative maintenance.
Engage external vendors for RMA replacement.
Escalating large or out of scope break/fix issues and workarounds to L3/L4.
Assisting and coordinating L3/L4 with large deployment or renovation projects.
You will have frequent interaction with clients in person and via phone email and IM. You will be working in a dynamic team and cross training to backfill for peer team members.
We will challenge you with additional responsibilities assigned periodically aimed to help meet our clients needs and provide you with continuous hands-on training and experience.

Pay Rate - $19.00

Please send resume to OR

TempSummary:You will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Video Collaboration group providing Audio/Visual support.Requirements:2 years audio/visual experience desired.Complete knowledge of audio/video signal fl...