Chat Support Agent (Remote) Entry Level, No Degree Required
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Job Location:
New York City, NY - USA
Hourly Salary:
$ 24 - 40
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Are you passionate about helping others and looking to launch your career in customer support Join our team as a Chat Support Agent and become the first point of contact in delivering exceptional service to our users. No degree or prior experience requiredjust your motivation strong communication skills and drive to learn.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via chat
Deliver accurate information about NoGigiddy services and job opportunities
Guide users in navigating our platform and assist in resolving their issues
Ensure customer satisfaction through clear communication and empathy
Collaborate with team members to enhance support processes and workflows
Accurately document and escalate complex issues to the appropriate departments
Participate in training sessions to maintain up-to-date product and service knowledge
Requirements
Required Skills and Qualifications:
No degree required; open to all backgrounds
No previous experience necessarycomprehensive training provided
Exceptional written communication skills
Strong problem-solving abilities and keen attention to detail
Ability to work both independently and as a reliable team player
Access to a stable internet connection and a quiet dedicated workspace
Positive attitude eagerness to learn and genuine care for customer experience
Preferred Qualifications:
Customer service mindset with a desire to go above and beyond
Experience collaborating in a virtual team environment
Interest in professional growth and continuous learning
Benefits
Required Skills:
Proven experience in data entry or related roles. Excellent typing speed and accuracy. Strong attention to detail and ability to spot errors. Proficiency in using data entry software and tools. Self-motivated and able to work independently with minimal supervision. Strong communication skills for remote collaboration. Familiarity with basic software tools such as Microsoft Office suite. High school diploma or equivalent; additional certifications are a plus.
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
