MicrocomputerNetwork Technician 2 (25N25071)

Come join the State of Alaska!

ATTENTION ALASKA RESIDENTS ONLY!

The Department of Transportation and Public Facilities (DOT&PF) Program Management and Administration is looking for a long-term nonpermanent Microcomputer/Network Technician 2 to help us Keep Alaska Moving!

What you will be doing:

This position will provide technical support for computer systems software and network connections for state employees. Handle installation troubleshooting maintenance and documentation of IT systems. Requires effective communication and problem-solving skills.

Key Responsibilities:

• Configure install maintain and troubleshoot computer systems and software.
• Provide entry-level desktop support and manage incidents.
• Learn and use diagnostic tools and endpoint management software.
• Perform administrative tasks such as documentation vendor interactions and inventory management.

Our organization mission and culture:
The State of Alaska Department of Transportation and Public Facilities mission is to Keep Alaska Moving. We are working toward a modern adaptable flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration communication and coordination increase our ability to succeed. Creating teams that are focused on results working together and leveraging resources across our department with community and private sector partnerships increases our ability to accomplish our mission and serve Alaskans.

The DOT&PF core values are integrity excellence and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers stakeholders and the public. A successful candidate will have sound judgment decision-making and a strong ethical and professional conduct history.

The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits with career growth opportunities at the forefront. As an integral part of Alaskas infrastructure development and maintenance DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaskas geography and climate employees can work on groundbreaking projects that contribute to the states growth making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package. Please see here for more information: working environment you can expect:
The position is in Anchorage at 820 E 15th Avenue. Once hired and trained and with supervisor approval this position is appropriate for part-time teleworking in Anchorage. Occasional travel to remote locations may be required. This position may require on-call after-hours work availability for urgent support needs.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaskas diverse and expansive terrain coupled with its extreme weather conditions employees of the DOT&PF can work in various locations including remote locations and urban centers addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads bridges airports ports and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaskas breathtaking natural beauty reflecting a strong commitment to safety and environmental responsibility.

Who we are looking for:
We are interested in candidates who possess some or all of the following position specific competencies:

• Systems Integration:Knowledge of the principles methods and procedures for installing integrating and optimizing information systems components.
• Technology Application:Uses machines tools instruments or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
• Flexibility:Is open to change and new information; rapidly adapts to new information changing conditions or unexpected obstacles.

Special Note:
Must possess a valid Drivers License.

To view the general description and example of duties for positions please go to the following link: Qualifications

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge skills abilities (KSAs) tasks and behaviors used to describe the competency. They typically list expectations as opposed to specific tasks and are to be used only as parameters and guidelines. A competencys description is not intended to exclusively define every KSA task and behavior needed to successfully meet the competency but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

This job class uses competency based minimum qualifications.Please ensure your application(through work history volunteer experience (duties summary) training education licenses certifications etc.) supports how you have gained the knowledge skills abilities and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

At time of interview applicants are requested to submit (if not already attached to your application):

• Three (3) professional references one of which should be from a former or current supervisor including name job title and current phone numbers.
• Two most recent performance evaluations. If recent performance evaluations are unavailable please provide two professional letters of reference.

ALASKA RESIDENTS ONLY
Please be sure to check our residency definition to determine if you qualify.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicants level of competence in applying certain behaviors knowledge skills and abilities to accomplish a specific task. The four proficiency levels are: Mastery Fluency Literacy and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.

EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application also provide the employers name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- or in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

For specific information about this position please contact the hiring manager at the following:

Name: Ryan Houlihan Data Processing Manager

Phone:

Email: