Customer Experience Intern Summer 2026

Highland Heights, OH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What youll be doing:

Assist with customer feedback programs through various VoC (voice-of-customer) initiatives including but not limited to CSAT NPS and others
Assist with researching and understanding the end-to-end customer/employee experience to identify internal and external areas of improvement
Research root causes of experiences where possible and assist in developing a solution via projects managed by the CX team
Assist with production/maintenance of project deliverables including program specifications project plans and process documentation
Utilize data visualization tools to report and analyze feedback
Assist with planning events for Customer Advisory Board
Other duties as assigned

What we are looking for:

Currently pursuing a degree in business computer science or a related field.
Demonstrated analytical and problem-solving skills with an interest in working with data sets.
Familiarity with Excel and the ability to manipulate data effectively.
Good communication skills with a desire to grow in presenting findings and insights.
Strong organizational skills and the ability to contribute to multiple projects simultaneously.
Self-motivated and proactive individual with the ability to work independently.

Bonus Points:

Experience with data visualization tools such as Power BI.
Experience with SSMS

Education:

Currently pursuing a degree in business computer science or a related field.

Travel:

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Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies please submit your detailed information to Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Required Experience:

Intern

What youll be doing:Assist with customer feedback programs through various VoC (voice-of-customer) initiatives including but not limited to CSAT NPS and othersAssist with researching and understanding the end-to-end customer/employee experience to identify internal and external areas of improvementR...

What youll be doing:

Assist with customer feedback programs through various VoC (voice-of-customer) initiatives including but not limited to CSAT NPS and others
Assist with researching and understanding the end-to-end customer/employee experience to identify internal and external areas of improvement
Research root causes of experiences where possible and assist in developing a solution via projects managed by the CX team
Assist with production/maintenance of project deliverables including program specifications project plans and process documentation
Utilize data visualization tools to report and analyze feedback
Assist with planning events for Customer Advisory Board
Other duties as assigned

What we are looking for:

Currently pursuing a degree in business computer science or a related field.
Demonstrated analytical and problem-solving skills with an interest in working with data sets.
Familiarity with Excel and the ability to manipulate data effectively.
Good communication skills with a desire to grow in presenting findings and insights.
Strong organizational skills and the ability to contribute to multiple projects simultaneously.
Self-motivated and proactive individual with the ability to work independently.

Bonus Points: