Parts Counterperson C. A. Russell Ford Full-Time
Location: Anniston AL
Schedule: Full-time On-site MondaySaturday rotation
C. A. Russell Ford is seeking a dependable and experienced Ford Parts Counterperson to join our team. This role is responsible for assisting both retail and internal customers with parts requests ensuring accurate ordering timely fulfillment and exceptional service.
The ideal candidate will be organized knowledgeable about ford automotive parts and systems and capable of delivering excellent customer service in a fast-paced environment.
Key Responsibilities:
Assist technicians and retail customers with parts selection and sales
Look up parts in the catalog and verify pricing and availability
Process parts orders returns and special requests accurately
Maintain inventory integrity and assist with stock orders
Receive and shelve incoming shipments
Help manage backorders warranty parts and core returns
Work closely with the service and body shop departments to fulfill internal parts needs
Maintain a clean and organized parts counter and storage area
Requirements:
Previous experience in a ford automotive parts department preferred
Familiarity with parts catalogs and DMS systems (Reynolds & Reynolds CDK etc.)
Strong attention to detail and organizational skills
Excellent customer service and communication skills
Ability to work both independently and as part of a team
Must be able to lift up to 50 lbs and handle physical stockroom duties
Valid drivers license and clean driving record
Ability to pass a background check and drug screening
Compensation & Benefits:
Competitive pay based on experience
Health dental and vision insurance
Paid time off and sick leave
Growth opportunities within a growing automotive group
Supportive and team-oriented environment
About C. A. Russell Ford
C. A. Russell Ford is a trusted and growing automotive organization committed to delivering exceptional service quality and value. With a strong focus on customer satisfaction and operational excellence we take pride in supporting our employees with a professional work environment opportunities for growth and the tools needed to succeed in todays competitive market.
Equal Opportunity Employer
C. A. Russell Ford is an Equal Opportunity Employer. We do not discriminate based on race color religion sex sexual orientation gender identity or expression age national origin disability genetic information veteran status or any other protected status under federal state or local laws.
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