Mobile Device Administrator
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Job Location:
Northampton, PA - USA
Yearly Salary:
$ 52000 - 60000
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
Mobile Device Administrator
Location: Northampton MA
Salary: $52000-$60000
ServiceNets IT team is seeking an experienced Mobile Device Administrator to lead and manage the agencys mobile technology program - including iPhones iPads Android tablets payroll punch devices and Zoom Room/conference room systems - while assisting with key infrastructure projects across multiple locations. Were looking for someone who is humble smart and driven as well as a team player with excellent communication skills technical curiosity and a strong commitment to service.
Key Responsibilities:
- Manage the full lifecycle of agency-issued mobile devices (iPhones iPads Android tablets payroll punch devices Zoom Room and conference room tablets) including setup configuration deployment maintenance and decommissioning.
- Oversee Intune Apple Business Manager and related MDM systems.
- Coordinate onboarding/offboarding and manage mobile costs with Fiscal and IT.
- Audit device configurations and access controls to ensure ongoing compliance with HIPAA and internal security policies.
- Support Teams Zoom and Outlook integrations for mobile and conference room devices.
- Assist with broader IT infrastructure and project work as needed including networking systems upgrades and site deployments.
- Train staff and maintain mobile documentation.
- Participate in cross-functional project teams and contribute to technology planning and improvement efforts.
- Perform any other duties as assigned by supervisor or management.
- 5 years of professional IT experience or equivalent combination of education and experience.
- Associates degree in IT Computer Science or related field (Bachelors preferred).
- Hands-on experience with Intune iOS and Android device management.
- Excellent troubleshooting and communication skills.
- Valid drivers license and reliable transportation.
- Ability to lift and carry computer equipment.
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
Required Experience:
Unclear Seniority
Key Skills
- Apprentice
- Customer Service
- Help Desk
- Art & Design
- Environment Health And Safety
About Company
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
