Executive Housekeeper
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Job Location:
Portsmouth, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee Colwen Management Inc. The franchisee is a separate company and a separate employer from Marriott International Inc. and its subsidiary companies (collectively Marriott). The franchisee solely controls all aspects of the hotels employment policies and practices including hiring termination discipline staffing compensation benefits and all other terms and conditions of employment. If you apply for this position Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel you will be employed by a franchisee not Marriott.
AC Hotel Portsmouth a Colwen Hotels Property is seeking an engaging friendly and detail-oriented Executive Housekeeper to join our team. The primary responsibilities of this role will be to lead the housekeeping team and uphold company and brand standards for delivering the highest level of cleanliness to our guests. The ideal candidate is a hands-on individual who is ready to work driven to improve guest satisfaction and develop our team of associates. The Executive Housekeepers will ensure excellence in hotel cleanliness and guest service.
Colwen Hotels is a hospitality group built on hard work character and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline we are able to provide our associates with exciting career advancement growth and opportunities.
Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations.
Responsible for recruiting interviewing and hiring associates for the Housekeeping department.
Develop specific departmental goals and objectives to prioritize organize and get work done.
Drive ongoing associate engagement/recognition initiatives.
Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect.
Manage the ordering and inventory for the Housekeeping department supplies and uniforms to ensure correct par levels.
Supervise staffing levels to ensure that guest services operational needs and financial objectives are met and work to continuously improve GSS scores.
Adhere to Colwen and brand cleanliness standards for both rooms and public spaces.
Provide support to the Hotel General Manager.
Tour and inspect property daily and monitor for cleanliness safety and security product quality and exceptional service throughout.
Train and support all associates and ensure they perform in accordance with established Colwen Hotels and brand standards.
Conduct new hire orientation and onboarding of new associates.
Maintain key control and lost and found procedures and ensure staff is trained in both.
Plan work schedules and room assignments with minimum disruption to guests.
Perform technical and administrative duties including writing and reviewing reports and monitoring department checkbooks.
Ensure compliance with Federal & State Labor laws.
Perform other duties as assigned.
2 years of previous Housekeeping or related experience hotel preferred
Specific brand experience preferred
Strong Leader of people
Excellent written and verbal communication skills
Strong organization and multi-tasking abilities
Proficient in English language/Bilingual is a plus
Familiar with common computer software programs
Ability to learn new computer software programs and operate property management system
Willingness to work rotation work schedule including weekends and holidays
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts Travel Entertainment & Retail
Training and Development Programs
Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
This company is an equal opportunity employer.
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Key Skills
- Hotel Experience
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Housekeeping Management
- Special Needs
- Hotel Management
- Sanitation
- Budgeting
- Leadership Experience
- Supervising Experience
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
