Wholesale Parts Advisor
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Job Location:
Massillon, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
Diehl Auto of Massillon has an immediate opening for a professional wholesale parts advisor.
Successful candidates will have experience in the retail/wholesale automotive parts industry be highly motivated and focuses on customer satisfaction.
Key Responsibilities:
- Wholesale Account Management: Expertly maintain wholesale customer accounts quotes and orders via OEC and similar industry software as well as over the phone.
- Customer Service: Serve as a reliable point of contact for wholesale shops retail customers and internal service/body shop teams communication effectively via phone in-person and email.
- Parts Fulfillment Inventory:
- Receive unpack and accurately store parts. Check quantity and condition against invoices.
- Coordinate parts orders with body shops and service team.
- Process customer returns and ensure that they follow internal policies.
- Help service technicians when necessary.
- Accuracy is key. Use resources at hand including technicians other parts department employees and online sources to find answers.
- Professionalism: Maintain a clean and professional appearance of the counter work area and stockroom at all times.
Qualifications:
- Prior experience in retail/wholesale automotive parts industry is helpful.
- Highly self-motivated and focused on exceptional customer satisfaction.
- Strong interpersonal and organizational skills are essential.
- Experience with Kia and/or Hyundai parts is helpful.
- Some experience with Tekion DMS is a plus.
- Must have a valid drivers license.
Benefits Offered:
- Available health dental and vision insurance.
- 401(k) with employer match.
- Paid time off.
- Employee discounts on sales service and parts.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
Diehl Hyundai of Massillon is hiring experienced service technicians. Perform work specified on maintenance and repair orders with efficiency in accordance with...
