General Management

• Responsible for the implementation of Office Services Environmental Services and Event Support work across all sites
• Oversee a 24/7 operation that works in three shifts 1^st (Day Shift) 2^nd and 3^rd (Overnight Shift)
• Plan organize and communicate staff work schedules and projects
• Evaluate progress of work for completeness accuracy and conformance to standards and specifications with ongoing review and shift audits
• Perform annual performance dialogues as well as coaching training and opportunities for growth
• Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs
• Work with Director of Facilities to determine priorities for maintenance and service activities
• Perform periodic site visits with Director of Facilities
• Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts
• Schedule and oversee contracted services for office services building maintenance and environmental services including pest control paint contractors and exterior upkeep third party vendors
• Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors
• As needed personally performing any of the Facilities Office Services and Environmental Services duties
• Partner with supervisor on office space planning needs
• Inspect appearance and cleanliness of areas after job completion
• Repair and maintain Facilities FF&E custodial equipment and maintain stock of parts
• Develop cleaning equipment service requirements and plans
• Contribute to the establishment of service and operations standards with a focus on consistent superior performance and cross-functional collaboration
• Work with colleagues to make effective business decisions to achieve goals and maximize efficacy
• Implement and monitor policies and procedures
• Provide technical assistance and training to staff

Budgeting

• Participate in annual operating and capital budget processes including five-year projections
• Prepare and administer the department budget in assigned area of responsibility
• Workforce planning and annual staff requirements

Other Duties

• Contribute to an institutional focus of delivering exceptional welcoming and inclusive customer servicecreating positive meaningful experiences for all visitors every time
• Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism cultural competency and equity values into SAMs work

• Post-secondary education or training or the equivalent combination of education and experience
• Five to Seven years relevant experience in facilities operations and environmental services including a minimum of three years in a people management capacity
• Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects
• Demonstrated ability to establish and maintain effective relationships with executives management employees and the public
• Proactive strategic and professionalverbal and written communication with an ability to tailor communications according to audience
• Successfully assess priorities and work well with deadlines exceptional time management problem solving and analytical skills
• Orientation towards customer service
• Highly organized adept at self-initiation and working with autonomy
• Experience planning organizing and managing proactive reactive and preventative maintenance programs in a large commercial or institutional setting
• Exercise discretion in maintaining confidentiality of sensitive information
• Ability to maintain and operate environmental services equipment
• Environmental services and housekeeping skills
• Working knowledge of cleaning and maintaining finishes and furnishings including chemical treatment
• Experience in managing planning and decision-making processes
• Be proficient in or willing to train in First Aid AED and CPR
• Ability to write clear and understandable maintenance task procedures
• Experience in managing vendors and outsourced relationships
• Ability to exercise sound judgment and common sense in handling emergencies
• Strong project management skills related to complex facilities operations
• Excellent planning financial management and organizational skills
• Strong track record in exercising sound timely judgment
• Proficiency in Microsoft Office Suite Zoom Asana Slack and internet-based research
• Ability to pass and maintain security background check clearance

ACCOMMODATION

The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request an accommodation please contact emailprotected

Celebrating difference. At Seattle Art Museum our members visitors and local community come from all walks of life and so do our employees volunteers and interns. The plurality of our identities and experiences strengthens our mission: connecting art to life. Our mission and vision call us to be responsive to a multitude of cultural contexts and lived experiences and as such our Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements and promoting structural change to further equity in our society. SAM is particularly dedicated to racial equity in the workplace because we know that people of color are the most impacted when it comes to both historical and present inequities. We know that equity is not a single fixed destination its ongoing reckoning. As SAM continually strives to be a more inclusive and equitable workplace we are particularly interested in engaging with those who have been historically underrepresented in the museum field. We are dedicated to building a diverse workplace and a sense of belonging for each and every employee because we know our organization is at its best when we celebrate difference.

SAM is an equal opportunity employer. We are an equal opportunity employer and consider qualified applicants for employment without regard to race color creed religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry sensory physical or mental disability genetic information military or veteran status gender identity or expression sexual orientation citizenship or immigration status or other applicable legally protected characteristic. If you need assistance applying for a role due to a disability or additional need please let us know at The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of the role. If you need an accommodation during the application or interview process please contact For candidates we ask that if possible you wait until youre invited to a screen online technical assessment or interview before requesting an accommodation.

We encourage you to apply. We are dedicated to building a diverse workplace and a sense of belonging for each and every employee because we know our organization is at its best when we include celebrate and embrace difference. We encourage you to submit an application even if your experience doesnt feel like a 100% match with the position. We know applying for a job can be intimidating and research tells us that womxn and folks of color are less likely to apply if they dont see themselves meeting or exceeding every single qualification listed. We encourage you to apply even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others.

Requirements for employment. In order to be employed by the Seattle Art Museum you must reside in the state of Washington. Employment at SAM is contingent upon successful clearing and maintenance of clearance in both a federal and state criminal background check.

Want to learn more If you havent already check out our Careers page for more on working at SAM.

Though wed love to be able to reply to every question that crosses our desk due to the high volume of applications we receive our HR team is unfortunately unable to offer a response to inquiries requesting search status updates inquiries about hiring timeline or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding!