EMG Central Scheduling Lead

About Mountain Land Physical Therapy

At Mountain Land Physical Therapy our vision is to provide a primary care Physical Therapist for everyone. With over 70 clinics across Utah Idaho and Montanaand a fast-growing footprint supported by private equity investmentwe are building high-performance teams that drive operational excellence and deliver outstanding patient care.

We are looking for an EMG Central Scheduling Lead to join our Clinical Operations team. This individual will oversee the EMG Central Scheduling Specialists and ensure efficient professional and patient-centered scheduling across multiple clinic locations.

Position Summary

The EMG Central Scheduling Lead drives patient access to care and diagnostic revenue by converting EMG referrals into scheduled evaluations through high-touch accurate and responsive scheduling services. This role ensures prompt professional communication supports diagnostic operations and enhances the patient experience by managing intake verifying insurance alignment and coordinating scheduling logistics across multiple systems and locations.

What Youll Do

• Respond to inbound and outbound scheduling needs.
• Manage EMG referral pipeline and ensure all referrals are followed up in a timely manner.
• Ensure accurate patient data entry and documentation are uploaded promptly into the patient account.
• Provide patient education and clear communication regarding the EMG process.
• Support operational tasks related to EMG workflow
• Handle EMG line calls and outreach using a standardized 4-touch follow-up cadence.
• Manage unscheduled lists send EMG reports and perform regular system maintenance checks.
• Lead and train EMG scheduling staff create agendas and run weekly EMG team meetings with therapists verification and leadership.

Why Join Mountain Land Physical Therapy

• Growth Environment Be part of a company scaling quickly with new clinics and new technologies.
• Career Development Build foundational skills and grow toward senior management roles.
• Driven Work Contribute to secure efficient operations that support frontline healthcare teams.
• Team-Oriented Culture Collaborate cross-functionally in a supportive and proactive Central Scheduling department.

Pay: $17 $19 per hour (based on experience)

Hours and Benefits: This is a full-time fully benefited position that is eligible to receive medical dental vision and life insurance as well as 401(k) PTO and wellness incentives. Benefits add roughly 2030% additional income to the pay range.

Specific Hours/Days: MondayThursday 10:00 AM 6:00 PM; Friday 8:00 AM 4:00 office 4 days per week with option to work from home 1 day per week

Location: 128 Vista Dr Pocatello ID 83201

Required:

• Minimum 1 year of experience in medical scheduling or patient intake.
• Proficiency with Microsoft Office Suite and EMR systems (e.g. Prompt).
• Excellent written and verbal communication skills.

Preferred:

• Prior experience with EMG neurology or therapy scheduling.
• Familiarity with insurance verification and multi-location healthcare operations.
• Must be at least 18 years old.
• Must be cleared on State and Federal Exclusion Lists and have no negative notes on NPDB.