Patient Access Representative PRN

Patient Access Representative - PRN

Bring your passion to Texas Health so we are Better Together

Work location:Texas Health Fort Worth Klabzuba Tower 1300 West Terrell Avenue Fort Worth TX 76104

Work hours:PRN 7:00am to 5:00pm. Must be available for at least 2 days per week and one Saturday per month.

Department Highlights:

Facilitate access to health services for underserved community members

Role is connected to system changes to address social determinants of health

Empowered to be a servant leader in Community Health

Heres What You Need:

High School Diploma or equivalent (required)

1 year of customer service experience (required)

CHAA Certified Healthcare Access Associate (Upon Hire Preferred)

CPI Crisis Prevention Intervention Training (required within 90 days)

Heres What You Will Do:

Welcome patients and visitors in person and over the phone using professional compassionate communication that includes greeting introduction clear explanation of processes expected timeframes and gratitude.

Accurately identify and register patients for Mobile Health visits ensuring complete and compliant documentation within the Electronic Health Record (EHR).

Collect and verify demographic medical and insurance information ensuring all required forms and consents are obtained and uploaded appropriately.

Verify insurance coverage and eligibility obtain necessary authorizations and communicate coverage details or out-of-network implications to patients.

Provide exceptional customer service by proactively addressing patient needs concerns and questions throughout the registration process.

Maintain patient confidentiality and adhere to HIPAA and departmental privacy standards at all times.

Participate in quality improvement initiatives staff meetings and ongoing professional development opportunities.

Demonstrate consistent reliability punctuality and readiness to adapt to site and schedule changes.

Additional perks of being a Texas Health Patient Access Representative:

Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive team environment with outstanding opportunities for growth.

Additional perks of being a Texas Medical Laboratory Scientist:

Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive team environment with outstanding opportunities for growth.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learnmore about our culture benefits and recent awards.

Do you still have questions or concernsFeel free to email your questions to.

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