Return to Vendor Associate with German

Ingram Micro

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 25-10-2025
Vacancies: 1 Vacancy

Job Summary

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Why Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart.

What youll do as aReturn to Vendor Associate with German

  • Request RMA from the vendor for defective inventory returns

  • Coordinate customer refused product to ensure return to Ingram Micro stock with resolve to customer satisfaction;

  • Facilitates the return and receipt of vendor refused returns

  • Maintains current/accurate vendor information as provided to them by the Purchasing Team

  • Manage customer disputes and RMA rejections

  • Manage and negotiate customer/vendor claims

  • Interact with other departments to resolve customer situations.

  • Communicate results to internal/external customers via verbal or electronic means.

  • Liaise with carriers to obtain Proof of Deliveries (POD) also assisting the freight department;

  • Contacting vendor to follow up on outstanding request to prevent the defective product from becoming aged

What youll bring

  • Very good German (B2) and English (B1-B2)

  • Previous experience in Purchasing/Customer Support/Data entry or equivalent

  • University degree is considered an advantage

As we value our employees we offer:

  • Competitive salary & Bonus system

  • Additional health insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Many trainings language courses and free access to LinkedIn Learning Platform

  • Great career growth and development opportunities

We also have:

  • Impressive parties

  • Lots of social events

  • A unique open-minded culture

  • Trending TikTok and Instagram accounts

  • Inspiring leaders

What are you waiting for Apply now!


Required Experience:

IC

Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:Why Ingram MicroIngram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwi...
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Key Skills

  • Risk Management
  • Data Entry
  • Vendor Management
  • Mobile Devices
  • Workers' Compensation Law
  • Automotive Diagnostics
  • Live Chat
  • Merchandising
  • Contract Management
  • Contract Negotiation
  • Cash Handling
  • negotiation

About Company

Company Logo

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more

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