Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Why Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart.
What youll do as aReturn to Vendor Associate with German
Request RMA from the vendor for defective inventory returns
Coordinate customer refused product to ensure return to Ingram Micro stock with resolve to customer satisfaction;
Facilitates the return and receipt of vendor refused returns
Maintains current/accurate vendor information as provided to them by the Purchasing Team
Manage customer disputes and RMA rejections
Manage and negotiate customer/vendor claims
Interact with other departments to resolve customer situations.
Communicate results to internal/external customers via verbal or electronic means.
Liaise with carriers to obtain Proof of Deliveries (POD) also assisting the freight department;
Contacting vendor to follow up on outstanding request to prevent the defective product from becoming aged
What youll bring
Very good German (B2) and English (B1-B2)
Previous experience in Purchasing/Customer Support/Data entry or equivalent
University degree is considered an advantage
As we value our employees we offer:
Competitive salary & Bonus system
Additional health insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Many trainings language courses and free access to LinkedIn Learning Platform
Great career growth and development opportunities
We also have:
Impressive parties
Lots of social events
A unique open-minded culture
Trending TikTok and Instagram accounts
Inspiring leaders
What are you waiting for Apply now!
Required Experience:
IC
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more