Winter Ice Rink AttendantManager (Seasonal)
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Job Location:
Marble Falls, TX - USA
Hourly Salary:
USD 12 - 20
Posted on:
18 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Seasonal Winter Ice Rink Attendant
Department: Parks and Recreation
Reports To: Ice Rink Manager
FLSA Status: Non-Exempt / Seasonal
Schedule: Seasonal including evenings weekends and holidays
Position Summary
The Ice Rink Attendant provides excellent customer service to visitors of the Citys seasonal winter ice rink. This position assists with rink operations including skate rentals safety monitoring and light maintenance. Attendants help ensure a fun safe and welcoming environment for all guests.
Essential Duties and Responsibilities
Greet guests and provide friendly helpful customer service.
Assist with skate rentals returns and sizing.
Monitor the ice surface to ensure skater safety and proper conduct.
Enforce rink rules and policies in a polite professional manner.
Maintain cleanliness of rink area rental counter and restrooms.
Assist with ice resurfacing and light maintenance tasks as needed.
Support event setup tear-down and daily opening/closing procedures.
Report incidents accidents or maintenance needs to the Ice Rink Manager.
Minimum Qualifications
Must be at least 16 years of age.
Ability to work outdoors in winter weather conditions.
Strong interpersonal and communication skills.
Ability to stand for extended periods and lift up to 30 pounds.
Previous customer service or recreation experience preferred.
Work Environment
Work is performed outdoors and may involve exposure to cold temperatures snow and ice. Safety gear and uniforms will be provided.
Job Title: Winter Ice Rink Manager
Department: Parks and Recreation Reports To: Recreation Manager / Parks and Recreation Director FLSA Status: Non-Exempt / Seasonal Schedule: Seasonal; evenings weekends and holidays required
Position Summary
The Winter Ice Rink Manager is responsible for the day-to-day leadership and operation of the Citys seasonal Winter Ice Rink located in Lakeside Park alongside the Walkway of Lights. The Manager supervises staff oversees guest services monitors ice and bumper car safety and ensures all operational and maintenance procedures are carried out efficiently. This position requires strong leadership communication and problem-solving skills to provide a safe and enjoyable holiday experience for over 40000 annual visitors.
Essential Duties and Responsibilities
- Supervise train and schedule a team of seasonal attendants.
- Oversee all aspects of daily operations including skate rentals bumper car rides reservations and guest flow.
- Ensure excellent customer service and adherence to City policies and safety standards.
- Monitor ice conditions throughout the day and address areas where the ice has melted softened or become uneven due to regular use.
- Coordinate with staff to perform resurfacing and late-night ice builds as needed to maintain optimal skating conditions.
- Maintain inventory of skates wristbands supplies and concession materials.
- Manage point-of-sale systems reconcile daily cash reports and submit attendance and incident logs.
- Serve as the primary on-site contact for staff vendors security and emergency services.
- Support and coordinate special events theme nights and private rentals at the rink.
- Ensure the facility is clean organized and operationally ready at opening and closing each day.
- Communicate regularly with the Recreation Manager and Parks Director regarding operations staffing and public feedback.
Minimum Qualifications
- High school diploma or GED required; some college coursework in recreation hospitality or management preferred.
- One year of supervisory or team-lead experience required preferably in recreation hospitality or customer service.
- Strong leadership communication and organizational skills.
- Ability to work outdoors in cold and variable weather.
- Ability to lift 40 lbs and perform moderate physical activity.
- CPR/First Aid certification or ability to obtain within 30 days of hire.
- Experience with point-of-sale systems and cash handling preferred.
Work Environment
This position operates in a fast-paced public-facing environment at an outdoor facility. Work involves extended periods of standing walking and exposure to cold temperatures. Flexibility in scheduling is essential including nights weekends holidays and occasional late-night shifts for ice building and maintenance.
Required Experience:
Manager
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
