Business Process Specialist
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
I. Job Summary
The Knowledge Specialist is responsible for developing maintaining and optimizing HR knowledge content to ensure employees managers and HR service teams have accurate clear and accessible information.
II. Essential Duties and Responsibilities
III. Qualifications
A. Required Qualifications
B. Preferred Qualifications
IV. Physical Requirements
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
V. Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
I. Job Summary
The Knowledge Specialist is responsible for developing maintaining and optimizing HR knowledge content to ensure employees managers and HR service teams have accurate clear and accessible information.
II. Essential Duties and Responsibilities
- Create edit and publish HR knowledge articles FAQs and process guides for employees managers and HR service center teams.
- Translate complex HR policies and procedures into simple user-friendly language.
- Partner with HR Centers of Expertise (COEs) and HR Operations to ensure content accuracy and alignment with policy and process changes.
- Manage the lifecycle of knowledge content in knowledge platforms ensuring information is current accurate and well-structured.
- Monitor knowledge usage gaps and effectiveness through analytics and feedback
- Partner with HR technology and optimization teams to leverage automation and digital enablement.
- Act as a knowledge champion promoting best practices across the HR function
- Define and implement metadata tagging and categorization standards to improve searchability and user experience.
- Partner with HR technology and optimization teams to leverage automation and digital enablement.
III. Qualifications
A. Required Qualifications
- Bachelors Degree in Human Resources Communications Business or related field in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience
- 3 years of experience in HR knowledge management or related field.
B. Preferred Qualifications
IV. Physical Requirements
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
V. Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Required Experience:
IC
Key Skills
- Hr Executive Recruitment
- Internship
- Information Technology Sales
- Furniture
- Administration Support
About Company
ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through ... View more
