Technical Program Manager

Kensho is S&P Globals hub for AI innovation and transformation. With expertise in Machine Learning and data discovery we develop and deploy novel solutions for S&P Global and its customers worldwide. Our solutions help businesses harness the power of data and Artificial Intelligence to innovate and drive progress. Kenshos solutions and research focus on speech recognition entity linking document extraction automated database linking text classification natural language processing and more.

About The Team

The strategic initiatives team at Kensho drives both co-innovation of emerging AI capabilities and value realization of Kenshos AI products both internally within S&P Global (e.g. Market Intelligence Ratings) and externally with top financial institutions globally.

About The Role

We are seeking a Technical Program Manager to drive high-impact cross-functional initiatives that advance our business and technology strategy. This role sits at the intersection of product engineering business and go-to-market teams to ensure our most critical programs are executed with clarity alignment and measurable impact.

The Technical Program Manager will serve as the connective tissue between AI strategy and execution: define objectives coordinate stakeholders improve cross-team alignment manage risks and drive accountability across the organization.

What Youll Do:

• Facilitate the feedback loop across sales delivery and product teams to ensure that customer insights directly inform product development and that solutions consistently meet customer expectations.

• Collaborate with business product and engineering leaders to define project requirements scopes timeline and impact for time-bound onboarding deployment and co-development projects across Kenshos projects. Ensure project timelines deliverables scopes and resource allocations are up-to-date.

• Establish and manage meaningful program processes (e.g. reports and dashboards) that provide visibility into progress risks and outcomes.

• Guide organizations through their AI journey by applying change management expertise to maximize the ROI of Kensho AI products from customers perspective.

• Capture and codify best practices playbooks and FAQs informed by real customer inputs

• Foster a culture of accountability transparency and continuous improvement across project teams

What Youll Need:

• Experience in technical program management or adjacent roles (e.g. product management project management solutions engineering operations strategy etc.) with a track record of successfully delivering complex technical programs.

• Operate with high horsepower have strong problem-solving skills are adept at frequent context switching effectively manage working on multiple projects at once with expansive ownership and ruthlessly prioritize.

• Familiarity with the business impacts of technical subject matters such as artificial intelligence models software development kits application programming interfaces data pipelines

• Have exceptionally strong interpersonal and communication skills that enable you to influence without authority build cross-organizational support cooperation and action around initiatives and process adoption.

• Thrive in unstructured environments and have a knack for bringing order to chaos.

• Have a high threshold for navigating ambiguity and are able to balance setting strategic priorities with rapid high-quality execution.

• Willingness to travel up to 25%for client needs

How to Really Get Our Attention:

• Hands-on experience with generative AI technologies holds a technical degree (e.g. Computer science Machine Learning Applied Mathematics)

• A background that bridges both finance and technology

• Experience driving adoption of AI product for enterprises

At Kensho we believe in flexibility-first and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration so there may be times when travel to one of our Kensho hubs (e.g. Cambridge MA or NYC) will be required for team meetings or company events

Kensho states that the anticipated base salary range for the position is 150-200K. At Kensho it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

At Kensho we pride ourselves on providing top-of-market benefits including:

• Medical Dental and Vision insurance

• 100% company paid premiums

• Unlimited Paid Time Off

• 26 weeks of 100% paid Parental Leave (paternity and maternity)

• 401(k) plan with 6% employer matching

• Generous company matching on donations to non-profit charities

• Up to $20000 tuition assistance toward degree programs plus up to $4000/year for ongoing professional education such as industry conferences

• Plentiful snacks drinks and regularly catered lunches

• Dog-friendly office (CAM office)

• Bike sharing program memberships

• Compassion leave and elder care leave

• Mentoring and additional learning opportunities

• Opportunity to expand professional network and participate in conferences and events

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We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge MA with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.